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Customer Service and Order Entry Representative

Company: Whitaker Brothers
Location: Rockville
Posted on: September 19, 2022

Job Description:

If you are looking for a job with career growth this opportunity may be for you! Whitaker Brothers is a leading provider of information security products to the Federal Government, and commercial entities nationwide. The company was founded more than 75 years on a simple principle that our greatest asset is our employees as they represent the single biggest competitive advantage we have. Over the years we have continued to operate as family business that is known for taking care of its workers and have a sizeable, long tenured employee base to show for it.We are seeking someone to fill the role of Customer Service and Order Processing. This is a great entry-level position with opportunity for professional growth and development. General Responsibilities: This position will have you interacting directly with customers to assist them in ordering supplies, getting order status, and providing invoices. You will engage customers who wish to return equipment and make decisions using our return policy as a guide. You will also work with our sales teams to process orders and ensure their accuracy. Everything occurs within Microsoft Dynamics, which is a fantastic business software to get experience in.As one of three order processing employees, you'll work in a team to balance responsibilities and get the job done together. Qualifications: Attention to detail and the ability to manage multiple tasks simultaneously. Must be willing to take ownership for your assigned tasks and follow up consistently. Must be able to communicate courteously, professionally, clearly, and concisely, both verbally and in writing, in English. No experience is required. All training is provided on the job.Job Type: Full-timePay: $35,000.00 - $42,000.00 per yearBenefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Paid time offSchedule: Monday to FridayAbility to commute/relocate: Rockville, MD 20850: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Whitaker Brothers, Rockville , Customer Service and Order Entry Representative, Sales , Rockville, Maryland

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