Warehouse Specialist and Counter Sales

Company: Architessa a brand of Architectural Ceramics Incor
Location: Rockville
Posted on: April 10, 2021

Job Description:

Job Title: Rockville Warehouse Specialist Reports To: Regional Warehouse ManagerDepartment: Warehouse FLSA Status: HourlyDate: 2/23/2021 Supervisory: NoVision:This position has direct responsibility for leading inventory control, warehouse operations and ensuring an efficient daily workflow while adjusting to changing needs and priorities with a key focus on exceptional customer service.Core Competencies:

• 1 year of warehouse experience
• Ability measure work
• Excellent verbal and communication skills.
• Proficient with computers and various software systems (Salesforce).
• Ability to analyze and problem solve.
• Excellent organization skills including ability to prioritize work in a fast paces environment and take responsibility
• Ability to work with other departments with a team spirit, to effectively meet warehouse and customer's needs.
• Ability to set goals, plans and implement ways to achieve them.
• Complies with and enforces company policies, standards and core values.
• Detail oriented and efficient
• Forklift certified
• Types 40 wpm
• Ability to lift 60 lbs on a regular basis Daily Functions: Sell tile and setting materials to tile contractors and other clients, and call them to find out what their current setting materials needsGreet customers as they enter the buildingVerify Orders are paid for before release unless account has credit termsReceive material, check in and add notes to SFDCCall clients whose material is ready to be picked upControls inventory levels and accuracy by performing daily inventory cycle counts, monitoring and reporting on fluctuations, and reconciling through established procedure.Provide walk- in customers with exeptional customers service inluding product support, order pick ups, and resolve issuesSend Purchase Orders for out of stock materialWork with other employees to establish a way to service and sell by servicing the current client base, after the current client base is maintained, establish a working partnership to get new trade accounts.Use UPS to ship and receive shipmentsReceive and audit all stock material and properly label with Barcode informationAssists the sales team by handling inventory questions and providing lot photosIs active in making sure the department is on track to meet established quarterly goalsParticipate in daily morning huddleSupport the safety committee within the facility to ensure a safe work environment and safeguarding warehouse operations and contents by monitoring security procedures and protocol.Be prepared to cover other jobs in the warehouse as schedules/workload as neededGain industry knowledge for tile, sealers, and setting material to better serve customers.Return all voice messages, phone calls, and emails each dayProvide quality customer service to customers - internal and externalOther duties as assigned Reports Generated by Department & Frequency of Use:Audit and Analyze Warehouse Dashboard Report(s) to monitor key metrics. For ex: Daily FF Pack Goal, Deliveries Schedule by Order Status, Baltimore Warehouse Location Audit, etc.Daily reporting to manager Weekly Functions:Meet with the department manager once a week for 1-2 hours to review operational occurrences, reporting needs, and trend analysis Annual Function:Assist in annual inventory. Key Performance Indicators:Maintain inventory accuracy of 98% and reduce inventory adjustment requirements through process improvements.Respond to all external and internal communications within 2hrs and before leaving each day.Team morale and effectiveness. EXPECTED NUMBER OF HOURS WORKED PER WEEK: 45 PI133404484

Keywords: Architessa a brand of Architectural Ceramics Incor, Rockville , Warehouse Specialist and Counter Sales, Sales , Rockville, Maryland