RockvilleMDRecruiter Since 2001
the smart solution for Rockville jobs

IT Support Technician II

Company: Quantum Space
Location: Rockville
Posted on: May 27, 2023

Job Description:

OVERVIEW:--- Are you ready to advance the State of Humanity in the pursuit of Human Knowledge?--- Quantum Space is leading the next commercial---space frontier with the development of our lunar constellation to provide data buy services, host payloads/instruments, deploy spacecraft, and perform space logistics for our partners.------We are seeking a dedicated IT Technician to join the Quantum Space team. Under the supervision of the Information Systems Senior Manager, the incumbent will support the Quantum Space end user community with L1 computer, network, infrastructure, and software requirements and requests. - -RESPONSIBILITIES INCLUDE:--- -

Install network and computer hardware in our corporate and integration and test (I&T) facilities.Baseline and provision operating systems against hardware - Windows 10/11, macOS, and Linux.Use remote support software to identify and correct OS issues or install pre-approved software/applications against Quantum Space endpoints, when necessary. - Monitor and update the approved baseline applications list based on change-control and feedback from Quantum Space IT, Engineering and Data team members.Repair and troubleshoot computer systems and mobile devices - either remotely or on site. QA device repairs and software installations based on our custom evaluation frameworks.Maintain machine issues, errors, and repairs in issue tracking/ticketing database.Assist end users with system lockout and password recovery. -REQUIRED QUALIFICATIONS: -
Minimum five years of experience in information technology and support, to include hardware from various manufacturers and of various makes/models.Knowledge of Azure Active Directory, Microsoft PowerShell, and Microsoft365 suites.Knowledge of the following operating systems - Windows (10/11/Server), macOS, and Linux (Red Hat and Debian-based derivatives).Knowledge of BeyondTrust Remote Support applications.Excellent written and verbal communication skills.Minimum of two years' experience in computer networking and troubleshooting (LAN/WLAN), operating systems, or other IT-related positions.Attention to detail.Strong analytical and problem-solving skills.Time management and organizational skills.CompTIA A+ and Network+ certifications desired. - Knowledge of NIST, CMMC, DFARS, and GCCH standards.The ability to maintain DoD 8570.01 certification.The ability to hold and maintain a secret security clearance.Quantum Space is an Equal Employment Opportunity Employer as defined by the EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, gender, age, sexual orientation, gender orientation, physical or mental disability, veteran status, genetic information, citizenship, or any other federal, state, or locally protected class.Powered by JazzHR

Keywords: Quantum Space, Rockville , IT Support Technician II, Professions , Rockville, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Rockville RSS job feeds