Implementation Consultant II
Company: ADP
Location: Rockville
Posted on: August 5, 2022
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Job Description:
ADP is hiring a Payroll Implementation Specialist.Does the
opportunity to problem-solve get your blood pumping? Do you enjoy
thinking outside-of-the- box to find solutions?Are you ready to
grow your career at an established, respected, global company?Do
you want to join a dynamic, inclusive team environment with a
culture of collaboration and belonging?Yes? This could be the role
for you. Don't just take our word for it... read on and see for
yourself!As a Payroll Implementation Specialist, imagine yourself
as part of the "new client welcome committee"... but with a special
twist. When you join our payroll implementation team, you onboard
new payroll clients and get them comfortable using our products and
services. The goal is to make sure our products and services
deliver and exceed client expectations, but you're not doing it
alone. We're with you every step of the way through our
award-winning training programs and world-class service guidelines.
Here, you'll sense you're making an impact and gain the knowledge
and expertise to grow your career in the process.A little about
ADP: We are a global leader in human resources technology, offering
the latest AI and machine learning-enhanced payroll, tax, human
resources, benefits, and much more. We believe our people make all
the difference in cultivating an inclusive, down-to-earth culture
that welcomes ideas, encourages innovation, and values belonging.
We've received recognition as a global Best Places to Work and a
recipient of many prestigious awards for diversity, equity, and
inclusion, including a DiversityInc Top 50 Company, Best CEO and
company for women, LGBTQ+, multicultural talent, and more. As part
of our deep DEI commitment, our CEO has joined the OneTen coalition
to create one million jobs for Black Americans over the next ten
years. Learn more about DEI at ADP on our YouTube channel: Ready to
? Apply now!To learn more about Implementation at ADP, watch here:
What you'll do: ResponsibilitiesImplement ADP's payroll solutions.
You'll combine your analytic and project management skills with
your ability to simplify complex information - helping customers
develop the skills and confidence to use our payroll products with
ease. You'll provide the expert support that makes our integrated
solutions stand out in an increasingly competitive global
marketplace.Serve as the subject matter expert. You will use your
expertise to help lead the workflow of the project team. You will
apply industry and product knowledge to optimize system
configurations and product upgrades.Ensure client satisfaction and
retention. You will use your problem-solving and
relationship-building skills to provide timely solution delivery
within client-defined timelines. You will remain engaged with your
clients throughout implementation, until your clients are
successfully running ADP solutions and use your influence and
impact to help clients address and analyze their needs.Resolve
issues and provide solutions. With your initiative and know-how,
you'll do this with minimal direction on procedural matters. With
your attention to detail, you will ensure accuracy of all aspects
of client set up.Collaborate. You'll exchange routine information
with members of your client project team, including priorities,
timeliness, and issues as they arise. You will interact with ADP
associates in sales and customer service. You will be encouraged to
provide input to management on process improvement and product
enhancements. You may also coach, mentor, and serve as an
escalation point for less-experienced implementation specialists.TO
SUCCEED IN THIS ROLE: Required Qualifications3+ years of experience
working in a Business-to-Business client service/customer service
interface or systems integration environmentHigh school diploma or
equivalent in education and experience.Bonus points for these:
Preferred QualificationsStrong project management skills and the
ability to multi-taskAbility to work as part of a team to
accomplish tasksAbility to demonstrate learning agility and
critical thinking skillsAbility to recognize basic procedural
issues as they arise, and escalate to the appropriate
levelCertified Payroll Professional (CPP) or Fundamental Payroll
Certification (FPC) is a plus.YOU'LL LOVE WORKING HERE BECAUSE YOU
CAN:Be yourself in a culture that values equity, inclusion, and
belonging and creates a safe space for diverse perspectives and
insights.Belong by joining one of nine Business Resource Groups
where you can connect globally with networks and allies who share
common interests and experiences.Grow your career in an agile,
fast-paced environment with plenty of opportunities to
progress.Continuously learn. Ongoing training, development, and
mentorship opportunities for even the most insatiable learner.Be
your healthiest. Best-in-class benefits start on Day 1 because
healthy associates are happy ones.Balance work and life. Resources
and flexibility to more easily integrate your work and your
life.Focus on your mental health and well-being. We're here to
provide exceptional service to our clients, and none of that
happens without each of us taking care of ourselves and being there
for one another.Join a company committed to giving back and
generating a lasting, positive impact upon the communities in which
we work and live.Get paid to pay it forward. Company-paid time off
for volunteering for causes you care about.What are you waiting
for? Apply today!Explore our COVID-19 page to understand how ADP is
approaching safety, travel, the hiring interview process, and
more.Diversity, Equity, Inclusion & Equal Employment Opportunity at
ADP: ADP affirms that inequality is detrimental to our associates,
our clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.Ethics at ADP: ADP has a
long, proud history of conducting business with the highest ethical
standards and full compliance with all applicable laws. We also
expect our people to uphold our values with the highest level of
integrity and behave in a manner that fosters an honest and
respectful workplace. Click to learn more about ADP s culture and
our full set of values.
Keywords: ADP, Rockville , Implementation Consultant II, Professions , Rockville, Maryland
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