Fulfillment Planning Coordinator

Company: Mattel
Location: Jonestown
Posted on: February 27, 2026

Job Description:

Job Description Job Description Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. What Your Impact Will Be: The Fulfillment Planning Coordinator is responsible for distributing and coordinating daily work in DTC and Promo areas. In addition, the planner follows up with employees to ensure the assigned workload is completed. They will be researching discrepancies and collaborating with the appropriate areas to understand the priorities and the workflow on a daily basis. The ideal candidate is both analytical, enthusiastic and can promote our company culture in their daily work. Understand 4 weeks forecast for DTC and Promo Understand productivity, complexity and resources needed for both areas Understand Service Level agreements such as “click to ship” and “IRD”. Evaluate Daily needs based on orders and scheduled jobs Distribute Daily Head Count per area, labor sharing according to complexity and productivity Manage Direct labor hours Vs cost. Identify areas of overspending and escalate daily resources that are not needed. Following and promoting the DC Safety regulations. Following and maintaining Housekeeping and 5S guidelines. Work with Warehouse Management System (WMS) Monitor workflow through communicating with supervisors and management to understand current needs. Responsible for the timely resolution of order to ensure KPI’s are met. Communicate with supervisor and manager any concerns or delays in processing orders with the goal of meeting the key performance indicators. React to requests to adjust priorities and assign resources. Communicate regularly with peers and management. Properly record Data. Flexibility to work in other areas as necessary. Other responsibilities and tasks as assigned by your manager or supervisor. What We’re Looking For: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or GED and 5 or more year of related experience Advance skills with Microsoft Office Programs Knowledge of AS400 software, Bilingual in Spanish a must. KNOWLEDGE AND SKILLS Able to effectively communicate verbally and collaborate with management, staff, customers, vendors, and corporate partners. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. What It’s Like to Work Here: We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential. Mattel is recognized as a Great Place to WorkTM and as one of Fast Company’s Best Workplaces for Innovators in 2022. Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Company Description Who We Are: Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential. Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities. All your information will be kept confidential according to EEO guidelines. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants Company Description Who We Are:\r\nMattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.\r\n\r\nVisit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.\r\n\r\nMattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.\r\n\r\nAll your information will be kept confidential according to EEO guidelines.\r\n\r\nPursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants

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