Senior Subject Matter Expert (Atlassian Tools)

Company: Ariel Partners
Location: Washington
Posted on: May 2, 2025

Job Description:

!!! Active Secret or Top Secret security clearance is required !!!

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.



We are seeking a highly experienced Senior Subject Matter Expert (SME) to lead the configuration, administration, and optimization of the Atlassian tool suite in an enterprise environment. This role requires deep technical knowledge of tools such as Jira, Confluence, Bitbucket, and Bamboo, with a focus on scalability, performance, integration, and automation. The ideal candidate will have a proven track record in leading administration teams and supporting mission-critical collaboration platforms aligned with organizational goals.



Key Responsibilities:

Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences.
Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.
Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.
Applies principles, methods, and knowledge of the functional area of capability to specific requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.
Experience working in an Agile organization using Scrum, Kanban, Jira, Confluence, and SAFe.
Provide team specific training as needed.



Required Skills and Qualifications:

Minimum of 7 years of hands-on experience with the Atlassian tool suite (e.g., Jira, Confluence, Bitbucket, Bamboo) at the enterprise level, including configuration, administration, and troubleshooting.
Minimum of 5 years' experience in managing, configuring, and customizing Atlassian products for large organizations, ensuring scalability, performance optimization, and adherence to enterprise best practices.
Demonstrated experience in integrating Atlassian tools with other enterprise systems (e.g., CI/CD pipelines, version control systems) and automating processes using tools such as Jira Automation, scripts, and REST APIs.
Demonstrated two 2 years of experience in leading a team of administrators and providing tiered support for Atlassian tools, managing user permissions, security configurations, and ensuring the tools are aligned with organizational requirements and workflows.
Strong understanding of user role management, access controls, and security best practices within Atlassian tools.
Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, or a related technical field (preferred).
Active Secret or Top Secret security clearance is required.



Preferred Qualifications:

Atlassian certifications such as ACP-100 (Jira Administrator) or ACP-500 (Confluence Administrator).
Experience with Atlassian Data Center or hybrid/on-prem configurations.
Familiarity with Agile, SAFe, or ITSM frameworks and how they integrate into Jira workflows.
Experience in federal, DoD, or national security environments.






If you are interested in getting more information about this opportunity, please contact Irina Rozenberg Recruiting@arielpartners.com at your earliest convenience.



At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.

Keywords: Ariel Partners, Rockville , Senior Subject Matter Expert (Atlassian Tools), Other , Washington, Maryland