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Credit Balance Resolution Representative

Company: VirtualVocations
Location: Rockville
Posted on: July 1, 2024

Job Description:

A company is looking for a Credit Balance Resolution Representative.

Key Responsibilities:

Resolving credit balances, undistributed payments, and refund requests
Communicating with internal and external customers to facilitate payment resolution
Analyzing data, proposing strategies for complex reimbursement issues, and updating account adjustments

Required Qualifications:

3 years' experience in healthcare customer service or insurance collections field
1 year working with credit balance and underpayments for insurance and patient balances
Strong knowledge of computer billing systems
Experience in customer support/client issue resolution management
Proficiency with MS Office

Keywords: VirtualVocations, Rockville , Credit Balance Resolution Representative, Other , Rockville, Maryland

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