Starter Golf in Rockville, MD at Norbeck Country Club
Company: Rockville, MD, United States
Location: Rockville
Posted on: September 13, 2023
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Job Description:
Job Description
We are Invited.
At Invited Clubs, work feels like play as you build relationships
with your team and meet Members from all different backgrounds.
Every time you step foot in your Club, you can create magic moments
and enrich lives. We are passionate about bringing people together
and bringing out the very best in life. So, join us and be a part
of a fun, fast-paced, high-impact group of talented people where
you belong. Invited reflects our proud history of inclusiveness and
captures our welcoming spirit. Our unprecedented collection of more
than 200 golf and country, city, and stadium clubs share a common
goal- building relationships and enriching lives. The time has come
to build on our traditions and write new chapters. We welcome you
to join us.
Invited. Where You Belong.
Job Summary
Golf Starter
Primary role is to ensure an orderly flow of play onto the golf
course while enforcing all club rules and providing assistance to
Members and Guests in order to keep play at an even flow.
Responsible for providing the highest level of professionalism and
customer service for our Members and Guests on the course.
Day-to-Day
Provide efficient and friendly customer service by displaying the
Three Steps of Service as Members and Guests play golf.
Ensure the flow of play on the golf course is maintained in an
orderly fashion and in accordance with tee times and club
regulations.
Assist Members and Guests in finding an appropriate game.
Maintain a sufficient supply of scorecards, pencils, tees and other
necessities on hand at all times.
Be on the course as scheduled, unless checking with the starters or
other golf operations staff.
Assist Members and Guests whenever possible by providing
suggestions on proper golf etiquette.
Responsible for enforcing all club rules as they pertain to the
golf course.
Maintain a polite manner whenever a Member or Guest is approached
with a violation.
Assist Members, whenever possible, by looking for lost balls, and
providing rides, if desired.
Repair ball marks whenever possible, fill divots with topsoil and
pick up loose articles on the golf course.
Assist and coordinate services with other golf operations staff
(i.e., Outside Services, Range Attendants, Cart Attendants, etc.)
to ensure seamless and efficient services for all Members and
Guests.
Let Members and Guests know of Club services, features, upcoming
events and specials available in the Golf Shop.
Ensure all daily assignments are completed in their respective
areas, to meet Club standards (i.e., no trash/debris on course,
supplies are restocked, signage is neat, etc.).
Assist fellow Employees, Members and guests to ensure delivery of
the Three Steps of Service.
Be aware of team members and the environment and participate as a
member of the team.
Notify supervisor of Member/Guest complaints at the time they
occur. Resolve customer complaints as soon as possible.
Why Invited
World's Largest Network of Private Clubs and Golf Courses. Family
Focused Work Environment. Work/Life Balance. Medical, Dental, 401k
Potential. Competitive Pay. Upward Mobility in a Thriving
Company.
About You
A high school diploma, GED, or equivalent. Customer service
experience and Basic Golf Knowledge. You can be trusted to maintain
confidentiality of all proprietary Company information and
sensitive employee matters, except as expressly authorized by the
Company. You always perform at the highest level of ethical work
standards. You are comfortable working in both indoor and outdoor
environments with frequent exposure to extreme hot or cold
temperatures and humidity.
Have more questions? Check out ourInvited Jobswebsite to get more
details about ClubLife, the Employee Experience, Company Benefits,
and Our Culture. Be a part of our Social Networks:LinkedInInstagram
Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited
participates in E-Verify. This job post is intended to describe the
general requirements for the position. It is not a complete
statement of duties, responsibilities, or requirements. Other
duties not listed here may be assigned as necessary to ensure the
proper operation of the Club.
Keywords: Rockville, MD, United States, Rockville , Starter Golf in Rockville, MD at Norbeck Country Club, Other , Rockville, Maryland
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