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Care Coordinator

Company: Amada Senior Care
Location: Rockville
Posted on: September 20, 2022

Job Description:

At AMADA, our Care Coordinator will be responsible for providing comprehensive leadership for a premier home care company, operational management, and long-term growth.Want to join our Dream Team?Apply to our growing company and be part of the start-up excitement from the ground up!*\*Major Responsibilities: *- Establishes and nurture relationships with the caregivers- Runs specific database reports to identify caregiver availability, skills and location- Staff cases with the most appropriate caregiver for new and/or existing client cases as needed- Recruit, hire, and onboard all new caregivers- Acts with sense of urgency to address all caregiver cancellations or emergencies that affect the caregiver's ability to honor their commitment to a client- Responds to complaints received from clients or caregivers and documents the circumstances immediately into the Company database- Responds to compliments received from clients regarding the caregivers by documenting into the Company database- Answering incoming calls and handles them promptly and efficiently.- Opportunity to grow into different roles!*\*Qualifications: *- Passion for working with Seniors- Prior experience working in the homecare industry preferred- Prior Scheduling and or Recruiting experience within the health care industry preferred- Previous management experience with direct supervision of a team of at least 5 - including hiring, training, performance management, daily operations supervision, and disciplinary measures as necessary preferred but not necessary- The ability to facilitate small-group presentation (PowerPoint), highly recommended but not necessary.- Proven ability to effectively handle multiple priorities- Schedule flexibility to work on-call as company grows- MUST HAVE the following; Valid driver's license, clean DMV record, working car, and proof of current care insurance- Schedule flexibility to work on-call as company grows- Basic Computer proficiency preferred (Microsoft Office, Outlook, create Power Points, Excel, IPhone, and IPad) as well as the ability to learn new applicationsAt AMADA, you will---Make a Difference Every Day!We are passionate about our mission - to enrich the lives of our clients. We pride ourselves in delivering a higher-quality of customer service with a personal touch and encourage our employees to set the standard of care in our industry by creating an innovative and customized senior care experience.Job Types: Full-time, Part-timePay: $40,000.00 - $50,000.00 per yearBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Paid trainingSchedule:* Monday to FridaySupplemental pay types:* Bonus payAbility to commute/relocate:* Rockville, MD 20852: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 1 year (Required)Work Location: One location

Keywords: Amada Senior Care, Rockville , Care Coordinator, Other , Rockville, Maryland

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