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Quality Improvement Coordinator

Company: Mid-Atlantic Permanente Medical Group
Location: Rockville
Posted on: August 7, 2022

Job Description:

Mid-Atlantic Permanente Medical Group

MAPMG is an Equal opportunity Employer. To learn more, view Equal Employment Opportunity is the Law in English or Equal Employment Opportunity is the Law in Spanish . We also participate in the E-Verify program , as required by law.

MAPMG is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you need assistance or a special accommodation, you may contact us at

Job Category: Quality
Requisition Number: QUALI005195
Posted: 2022-03-22
Regional Office, 18801, 2101 East Jefferson St., Rockville, MD, 20852, USA

Who We Are:

The Mid-Atlantic Permanente Medical Group, (MAPMG) is one of the nation's premier multispecialty medical groups and is the largest integrated medical group in Maryland, Virginia and the District of Columbia. Founded in 1980, the medical group has more than 1,700 Permanente physicians spanning more than 50 subspecialties. Together, we serve approximately 800,000 Kaiser Permanente members in Maryland, Virginia, and the District of Columbia at 34 area medical centers, plus several community hospitals and skilled nursing facilities.

Job Summary:

We are seeking a Quality Improvement Coordinator to support our Quality Improvement team. The Quality Improvement Coordinator oversees and monitors improvement programs across the region. In addition, works closely with the physician director and department director to conduct performance improvement initiatives across the organization. The coordinator uses established clinical guidelines and leverages technology to manage data collection, analysis, measurement and other KPMAS tools to improve the quality of care of KPMAS patients. The coordinator should have training and knowledge of continuous improvement principles as well as the ability to understand and use analytical reasoning to interpret and act on findings. The coordinator will support the implementation of changes in population care management practices to increase the effectiveness and efficiency of high quality care delivery.


Collaborate with clinical, technical, analytical, and operational experts to implement and document population care management programs.

Integrate data and technical solutions into project development and maximize the use of the Electronic Medical Records for population care management practices.

Coordinate preventive care and disease management outreach initiatives to members through letters, secure messaging, phone calls, and through use of the EMR, including secure messaging, order entry (pending) and chart review.

Practice and promote innovative practices within KP's ethical and legal guidelines using established policies and procedures.

Maintain confidentiality of patient records, information, and departmental activities involving patient information.

Research plan for data gathering and analysis; participate significantly in interpreting analyses and develop action plans accordingly. Data will involve pending orders and sending staff messages using Kaiser systems, specifically KPHC.


Bachelor's degree required, preferably in Health related field; Masters prepared or completed in a Health related field, preferred.

Minimum of one (1) year of clinical and health care operations experience is required.

Minimum of two (2) years of project support or coordination experience is required.

Knowledge and/or exposure to Electronic Medical Records (EMR) is required.

Strong analytical, organizational, and communication skills is required.

Excellent time management, team-building, and facilitation skills is required.

Self-motivated character is required

Excellent computer skills is required (Microsoft Office suite).

Competitive Benefits:

Competitive compensation package

Comprehensive benefits including 100% employer-funded medical and dental insurance premiums for employees and families

Great work/life balance

Generous paid time off

Maternity and parental leave

Pension plan and 401(k) retirement plan

Life insurance, and short-term disability and long-term disability coverage

Education reimbursement

Equity, Inclusion, and Diversity:

MAPMG continuously works to identify and mitigate healthcare inequities, and that starts with providing an inclusive, supportive environment for our physicians. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and will commit to practicing culturally competent healthcare.

External hires must pass a background check/drug screen.

We are proud to be an equal opportunity/affirmative action employer.

We value our diversity and E/O/E M/F/D/V.

Executive Order 11246 requires affirmative action and prohibits federal contractors from discriminating on the basis of race, color, religion, sex, sexual orientation, gender identity, or national origin. Contractors also are prohibited from discriminating against applicants or employees because they inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.


Keywords: Mid-Atlantic Permanente Medical Group, Rockville , Quality Improvement Coordinator, Other , Rockville, Maryland

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