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QA Supervisor

Company: ZeniMax Media
Location: Rockville
Posted on: June 17, 2022

Job Description:

OverviewBethesda Softworks is looking for an expereinced QA Supervisor to join the team.This is a 'hands-on' Project Leader/Department Supervisor QA Test position - working with AAA multi platform games. -It combines expert testing ability with the management skills required to oversee and guide large teams. - ResponsibilitiesAbility to effectively supervise an in-house, outsourced or offsite QA groupResponsible for resource management and prioritizationResponsible for overall test scheduling for project(s)Responsible for driving each projects daily deliverables to successInteract directly with Development team to discuss test scheduling and issuesHelp track and manage the direction of all test teams and all projects in testDetailed tracking and timely reporting of work progress and deliverables to Production, Development and QA ManagementDiagnose and communicate issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper managementTakes ownership of the project database; ensuring continuous high quality on bug entry, timely response on requests for more information; and can speak knowledgeably towards major issues within the gameInterface regularly with management and testers to obtain and exchange informationEffectively and objectively, communicate the status and risks of the project to QA Management and ProductionAbility to use extensive knowledge as a Tester/Lead to vet and help shape testing plans for both long term goals as well as shape and manage the daily testing needs of multiple projects.Along with QA Management, help to create test structure and oversee test plan creationSupervise and vet the creation of test cases and test suites that cover all game functionalityOffer guidance to Leads on processing and dealing with development changes to efficiently testOffer guidance to all testers in the troubleshooting of bugs of a complex nature when neededProvide thoughtful and professional feedback on tester and Lead performance as well as gameplay related issuesProactively gather feedback from Prod / Dev and monitor satisfaction levels with testingAssist in the creation and implementation of training materials for team membersCoach and mentor testers on approved QA processesQualifications3+ years AAA Games test experience across multiple platforms as a QA Lead or higherProven background in Game Test process and proceduresExtensive Hands on experience with Game Certification processes and testing through MS and SonyBS in Computer Science or previous experience in Test Automation is desiredStrong analytical skills in reviewing all design-related information and interpreting areas of risk in testingExcellent team work requiredExcellent communication and organizational skillsStrong conflict resolution skillsFlexibility to changing prioritiesExperience with testing games on Mobile Platforms desiredSelf motivated, with strong work ethic and ability to work with limited supervisionAdvanced skill set for using Windows applications and hardware as well as a demonstrated skillset with consolesKnowledge and experience with tools for scheduling and tracking deliverablesProficient with MS OfficeApplicant Privacy NoticeCCPA Applicant Privacy NoticeJob SummaryJob ID: 2022-2611Category: Quality AssuranceType: Regular Full-Time

Keywords: ZeniMax Media, Rockville , QA Supervisor, Other , Rockville, Maryland

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