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ServiceNow Senior Systems Administrator

Company: NTT DATA
Location: Rockville
Posted on: July 22, 2021

Job Description:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a [[Senior ServiceNow Administrator]] to join our team in [[Rockville]], [[Maryland]], [[USA]].

NTT DATA is seeking a highly motivated, flexible, organized, and detail oriented Senior ServiceNow Administrator to join our dynamic ServiceNow team. If you want to learn, grow, and help then this is the job for you. We support a project/customer that "seeks to better understand, treat, and ultimately prevent infectious, immunologic, and allergic disease seeks fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability." What you do matters and has significant impact on the medical and scientific communities we serve. Your work here really matters and has real impact.

Responsibilities :

  • Manages the daily of configuration and operations of systems.
  • Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.
  • Performs system backups and recovery.
  • Maintains data files and monitors system configuration to ensure data integrity.
  • Manages the system operation and resource utilization.
  • Performs systems capacity analysis and planning.
  • Provides recommendations for system optimization.
  • Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
  • Work directly with end users to resolve support issues within ServiceNow.
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters
  • Load, manipulate and maintain data between ServiceNow and other systems.
  • Documents, tracks and monitors all problems and requests to ensure a timely resolution.


  • Bachelor's Degree in Information Systems, Business Administration, Computer Science, or related discipline.
  • Knowledge of ITSM Processes
  • Knowledge of Java Script and common Web Services, i.e. HTMP, APIs
  • 3+ years of specialized experience in administrating ITSM systems, i.e. ServiceNow, BMC
  • ServiceNow Certified System Administration Certification within 6 months of hire


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Washington DC

Job Segment:
System Administrator, Consulting, Information Systems, Computer Science, Java, Technology

Keywords: NTT DATA, Rockville , ServiceNow Senior Systems Administrator, Other , Rockville, Maryland

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