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Senior Training Specialist - Analyst II

Company: RHO Consulting Services
Location: Rockville
Posted on: June 7, 2021

Job Description:

Senior Training Specialist

We are currently seeking a dynamic Senior Training Specialist with a bachelor's degree in life sciences or health information systems and at least two years experience in the clinical research or healthcare industry. The ideal candidate has experience designing and delivering online and instructor-led training programs (ILT) for both small and large groups. The position will require application of Adult Learning Principles to assist the end-user community with the adoption of proprietary and COTS IT solutions.

Project & Functional Responsibilities:

  • Design, develop and deliver training content in multiple formats including synchronous and asynchronous system demos, webinars and SCORM compliant eLearning
  • Analyze, interpret and translate user requirements, technical specifications, application features and functions into appropriate training content
  • Analyze training needs, develop training plan and schedule for the conduct of training programs for technical and non-technical clients
  • Provide client with training after development and deployment of new applications or product enhancements
  • Learn and simplify complex information that can be understood by different audiences
  • Develop client-focused documentation for product solutions to include quick reference guides, training reference manuals, online help and presentation decks
  • Develop, deliver and track training activities in Learning Management Systems (LMS)
  • Assist with user acceptance testing and post-production support i.e. responding to help desk operations
  • Assess training effectiveness to ensure application of knowledge and skills
  • Collaborate with the Project Manager and Department Manager to determine direction and priorities as they relate to current and future training projects
  • Perform other related duties as required

Required Skills:

  • Bachelor's degree in healthcare, life sciences, information technology or a related field
  • 3+ years of experience as trainer, facilitator and/or course developer within software development, clinical trial/healthcare environment, or equivalent experience
  • Excellent communication and presentation skills
  • Proficient knowledge of eLearning authoring tools e.g., Articulate, learning management tools, SharePoint and web-conferencing tools
  • Proficient with Microsoft Office Suite
  • Understanding of software development methodology e.g., SAFe, Agile, SCRUM
  • Ability to establish and maintain strong relationships
  • Flexible and adaptable; able to work in ambiguous situations
  • Excellent consultation and collaboration skills
  • Proven project management experience
  • Creative in finding solutions to routine or novel problems. Identifies areas for improvement and takes initiative to implement solutions
  • Able to manage multiple priorities efficiently and effectively; making timely decisions to meet project deadlines and business needs

Keywords: RHO Consulting Services, Rockville , Senior Training Specialist - Analyst II, Other , Rockville, Maryland

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