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AV / IT Specialist

Company: Viva Creative
Location: Rockville
Posted on: June 7, 2021

Job Description:

VIVA Creative is seeking an internal AV-IT Specialist. The AV-IT Specialist is responsible for technology services in all duties. This role will plan, configure, oversee, implement, and integrate audio-visual equipment / systems and provide related IT technical support and project management. You're a techie with a broad range of corporate experience, and great judgment when resolving both AV/IT related issues.


  • Liaise between 3rd Party IT provider and VIVA
  • Manage and troubleshoot all AV/IT needs; Serve as an internal help desk support
  • Determine and resolve problems with the appropriate sense of urgency
  • Manage, evaluate, and troubleshooting for personal computer hardware and software, printers, voice over IP phone services, mobile devices and network components
  • Manage / troubleshoot AV equipment, including but not limited to audio, video conferencing, computer networking systems and hardware and repair
  • Support the video/audit control room and production studio infrastructure
  • Implement applications, software upgrades and performance troubleshooting for users
  • Keep licensing and subscription management up to date for Adobe CC, Office 365 licenses and cloud-based storage
  • Manage and organize our IT and AV equipment inventory
  • Assist in employee IT onboarding and offboarding
  • Have excellent knowledge of networking technologies (DNS, DCHP, VPN, etc.)
  • Reimage and deploy computers
  • Manage our active directory
  • Manage apple mac remote desktop
  • Support onsite team and clients (might require travel)
  • Maintain conference rooms at our headquarters location


  • A Bachelor's degree in Computer Science, Information Systems (preferred)
  • 3+ years' experience in managing IT and AV equipment and computer software systems. AV production experience a plus
  • Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, and Window servers
  • Proficiency in Microsoft Office and Apple applications
  • Extensive knowledge of audiovisual equipment including analog / digital audio mixers, wireless microphone systems, seamless video switchers, and projectors / displays
  • Ability to work well independently and meet frequent deadlines
  • Excellent interpersonal skills and a demonstrated ability to collaborate and work effectively
  • A detail-oriented nature with strong organizational skills, able to anticipate problems before they happen
  • An energetic, multi-tasking personality
  • The ability to learn new technology platforms and to oversee their implementation
  • Effective communication skills: in-person, by phone, and in writing
  • An understanding of the particular pressures of live programming, including the need for precise adherence to set procedures, flexible work hours as necessary, quick thinking and calm, problem solving
  • A passionate desire to produce consistent, creative programming of the highest quality

Keywords: Viva Creative, Rockville , AV / IT Specialist, Other , Rockville, Maryland

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