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Member Services Associate

Company: LTFMGTCO LTF Club Management Co, LLC
Location: Rockville
Posted on: June 6, 2021

Job Description:

Position SummaryDelivers the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meets the needs of members and accurately answer questions.Job Duties and ResponsibilitiesGreets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership accountEnters sales transactions for members, including program, service, and paymentsProcesses member paperwork, including address changes, and electronic funds transfersAnswers club phone to assist with member and guest inquiriesPosition RequirementsHigh School Diploma or GED6+ months of customer service experienceAbility to stand for minimum for 4 hours at a timeExcellent verbal and written communication skillsAbility to proficiently use a computer Preferred Requirements6+ months of receptionist experience

Keywords: LTFMGTCO LTF Club Management Co, LLC, Rockville , Member Services Associate, Other , Rockville, Maryland

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