Guest Experience Specialist - Courtyard Washington, DC/Foggy Bottom - (19101833)
Company: Marriott International, Inc.
Location: Rockville
Posted on: February 25, 2021
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Job Description:
Here's To Your Journey with Courtyard With more than 330 managed
locations in more than 20 countries Courtyard by Marriott offers a
refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you''ll ensure guests have a
smooth, productive stay that meets their personal and business
needs. Find Your World at Courtyard by Marriott. The Courtyard
Washington, DC/Foggy Bottom, located at 515 20th Street NW,
Washington, District of Columbia, 20006 is currently hiring a Guest
Experience Specialist. Responsibilities include: Our jobs arent
just about giving guests a smooth check-in and check-out. Instead,
we want to build and experience that is memorable and unique. Our
Guest Experience Specialists take the initiative to deliver a wide
range of services that guide guests through their entire stay.
Their role goes beyond the traditional front desk to take ownership
of the guest experience in the main areas of the hotel with a guest
first mindset. They are empowered to move about their space and do
what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, delivering quality
meals, or sharing the highlights of the local area, the Guest
Experience Specialist makes transactions feel like part of the
experience. No matter what position you are in, there are a few
things that are critical to success creating a safe work place,
following company policies and procedures, maintaining
confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Specialists will
be on their feet and moving around (stand, sit, or walk for an
extended time) and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Experience Specialists to get it right for our
guests and our business each and every time. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/19101833?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Inc., Rockville , Guest Experience Specialist - Courtyard Washington, DC/Foggy Bottom - (19101833), Other , Rockville, Maryland
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