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Support Engineer

Company: RTX
Location: Rockville
Posted on: November 21, 2020

Job Description:

Job Description The Stargazer Program is seeking a Support Engineer to provide operational support. In this role, the successful candidate will be responsible for the following tasks but are not limited to: * Provide operational support to resolve incidents occurring with deployed applications * Perform revisions to deployed applications to fix known bugs, or to restore/enable capabilities expected to be delivered with the latest version of the application * Incorporate enhancements to application functionality into scheduled maintenance releases * Conduct root cause analysis of problems associated with custom code applications * Provide Tier 1 support for basic customer issues; gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem The candidate should be a self-starter who can perform with minimal supervision managing time/resources to meet assigned deadlines. Candidate must possess strong teamwork, interpersonal skills, and excellent written and oral communication skills. This position requires an active TS/SCI clearance with Full-Scope Poly. This work will be based at the customer site in Herndon, VA. Required Skills: * Minimum 4 years of relevant experience in systems engineering, or other engineering roles * Experience in operational support * Strong analytical and problem solving skills * Ability to work collaboratively in a team setting * Demonstrated problem solving skills * Demonstrated strong verbal and written communication skills Desired Skills: * Experience with Linux * Experience with Oracle 12C, SQL Server, and Sybase, PostgreSQl, MySQL, RDS * Experience with JAVA (J2EE), JavaScript, Python, bash scripting * Experience with AWS (specifically S3, EBS, Glacier, CloudWatch) * Experience with Angular.js / Vue.js / D3 / React * Experience with Hadoop, Spark, Yarn, Hive, Kafka, Presto * Experience with NiFi * Experience with Git and Jenkins * Experience with Nagios * Experience with SonarQube Education Requirements: BS/BA or MS in Systems Engineering, Management Information Systems, Science, Mathematics, or equivalent education and experience This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 159406 Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: RTX, Rockville , Support Engineer, Other , Rockville, Maryland

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