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Network/Systems Support Engineer

Company: Zachary Piper Solutions, LLC
Location: Rockville
Posted on: November 20, 2020

Job Description:

Piper Companies is currently seeking two NetworkSystems Support Engineer for a customer in Montogmery County. The ideal candidate will have a strong background in Windows, Mac and applications for Endpoint Administration in addition to work Network issues. Responsibilities for the NetworkSystems Support Engineer Perform implementation, administration, configuration, troubleshooting and maintenance within Windows OSLANDeskMicrosoft Endpoint Manager environments and the Mac OSJAMF environments Leveraging automation to supplant routine administration tasks for Windows, Mac OS and the O365 environment by leveraging PowerShell, scripting, and GPOs. For Mac OS this includes JAMF and shell scripting. Design, plan and execute integrations and automation workflows to be leveraged via existing technology platforms ServiceNow, Okta, Microsoft Endpoint Manager Create, modify, filter, troubleshoot and deploy Group Policies within the Active Directory environment Develop and oversee the support of custom automation and monitoring offerings by designing, implementing, configuring, supporting, and maintaining tools to enhance end-user productivity Oversee the deployment of security patches for operating system and desktop applications Script automated build processes and application installations for the purpose of zero-touch PC deployments and application package deployment Maintain standardized system configurations across operating environments utilizing configuration management framework and automation Able to act as a subject matter expert (SME) by providing guidance and training opportunities to EUC team members Document submit new content to the knowledge base, Create process maps, develop new framework and operational processes Act as project lead on projects assigned to End User Computing team Contribute via team communication channels and provide strategical and tactical analysis Provide tier three support across the enterprise for issues related to the desktop OS and applications Act as point of contact (POS) and oversee vendor partner relationships Qualification of the NetworkSystems Support Engineer 5 years of experience with a Bachelor's Degree or equivalent experience (10yrs) Experience working on Office 365 Experience with Cisco Routers and switches Experience with multiple OS including Mac, Linux, Unix, Windows and Solaris Experience with Cloud platforms preferred, but not required Compensation for the NetworkSystems Support Engineer Salary 75,000-100,000 based on experience and credentials Benefits 401k, Medical, Vision, and Dental Keywords Endpoint, Network, Windows, Active Directory, Cisco, Network, Office 365, Exchange Server, server, Linux, VOIP, Routers, Switches

Keywords: Zachary Piper Solutions, LLC, Rockville , Network/Systems Support Engineer, Other , Rockville, Maryland

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