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Technical Services Analyst – Data Feeds

Company: StarCompliance, Inc.
Location: Rockville
Posted on: September 17, 2020

Job Description:

Working at StarCompliance means working in a fun, fast-moving environment where creativity is rewarded and hard work is valued. Our employees receive competitive compensation and a comprehensive benefits package, as well as gaining experience in a competitive, constantly expanding industry.

If you are wishing to be part of a growing, innovative, performing team then please email careers@starcompliance.com for more information attaching your CV.

Technical Services Analyst – Data Feeds Open positions in Rockville, MD

Technical Services Analysts are an integral function within StarCompliance and work directly with Client Services, Professional Services, Development, Relationship Management and Sales. Technical knowledge is therefore paramount to this role as the knowledge is shared across many different departments. This position reports to the Associate Director, Head of Technical Services. Successful candidates will need to be passionate about the StarCompliance brand identity and understand the solutions that the company provides.

Responsibilities  Data feed administration

Create and manage SFTP accounts and access permissions

Liaising with client/brokers to establish new feeds

PGP/GPG Encryption configuration

File Import Monitoring

Application of new file import packages / releases

Creation and management of batch files to move/rename data feeds as needed

Configuration and monitoring of MoveIT application

Provide 2 nd level major and minor incident resolution support regarding data feeds

Demonstrate familiarity with the StarCompliance software application to understand and resolve technical issues

Handle escalations around receiving daily and intraday file feeds

Categorization / reporting of incidents to an agreed scale of impact/severity/priority

Being pro-active on resolving operational alerts relating to file feeds

Test files transmissions and importing into application

Mandatory Skills, Knowledge or Experience SFTP Connectivity (experience with WS_FTP, MoveIt, FTPGetter, Filezilla)

PGP/GPG encryption mechanisms including SSH Key pairs

T-SQL – Entry level experience for troubleshooting data

SSIS – Entry level experience

Minimum 2 years in a similar technical role.

Exceptional time management skills toward managing priorities effectively.

Strong attention to detail, methodical and organised with strong analytical skills.

Ability to develop working relationships with offshore team members.

Good written and verbal communication skills.

Financial services experience beneficial, but not essential.

Experience of working under an Agile framework is beneficial, but not essential.

Integrity and Ethics  All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.

JOIN THE TEAM If you are wishing to be part of a growing, innovative, performing team then please email careers@starcompliance.com for more information attaching your CV.

Keywords: StarCompliance, Inc., Rockville , Technical Services Analyst – Data Feeds, Other , Rockville, Maryland

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