The safety of our customers, communities and team members is our
first priority, so we are implementing continuous enhanced cleaning
and safety protocols based on guidelines provided by the CDC and
Havertys provides masks and protective equipment to all
employees and works to maintain social distancing practices in the
workplace to ensure safety amongst our team members and
Assists Sales Consultant in closing transactions by
providing design services to Havertys customers. Will visit
client’s homes to assure proper furniture placement and color
coordination, will also recommend additional furniture and
accessories for the room design as needed. Maintains consistent
level of sales and other key metrics as required by management and
Havertys policy, including a minimum monthly sales volume
requirement which may be subject to change. Position may involve
sales training directly on the sales floor to enable an
understanding of the Havertys customer engagement process.
Includes the following. Other duties may be assigned.
Once introduced to the client, assists Sales Consultant by
scheduling, or attending a scheduled qualified home visit. Position
may require evening and weekend work at hours convenient to the
Visits customers homes individually or accompanied by sales
consultant, as applicable.
Coordinates with the decision-maker(s) during the home visit and
the final presentation to review the items selected, pricing, and
delivery schedules, if applicable.
May build a Presentation Board, consisting of the colors and
placement of furniture in the home, the visual samples of the
actual furniture, the room plan, any needed accessories.
May draw floor plans using Havertys.com “RoomPlanner”
Will provide recap to Sales Consultant and Management after each
house visit and upon completion of the floor plan and the
Will assist Sales Consultant with the creation of
special-order skus and sales reserves.
Will assist Sales Consultant with the creation of floor plans
for in-store clients that need to better visualize the purchase,
helping to close the sale as an in-store-house-call.
Provide constructive feedback to customer to help build the sale
and increase average ticket.
Have knowledge of special sales, financing plans, delivery
procedures, warranties, etc.
Reinforce customer selections and help bring sale to
May use My Sales Center to access and follow-up with
Maintain knowledge of broad range of furniture styles and
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Education and/or Experience
Bachelor’s degree (B.A.) from four-year college or university in
interior design or related field; or 2 to 4 years related
experience and/or training/ or equivalent combination of education
and experience. ASID certification preferred.
Must have a current valid drivers license with a clean driving
record and be able to drive and provide personal transportation to
Customer in-home appointments. Reliable transportation with
verification of minimum state required car insurance is a
requirement of position.
To perform this job successfully, an individual should have
knowledge of email and systems such as Room Planner software/
Microsoft Office components/ Internet software/ Full-shot image
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the duties of this job, the employee is
frequently required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms; climb or balance; and
stoop, kneel, crouch, or crawl. The employee must regularly lift
and /or move more than 20 pounds.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
This job description in no way states or implies that these are
the only duties to be performed by this employee. He/she will be
required to follow any other instructions and to perform any other
duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not
discriminate on the basis of race, religion, color, sex, gender
identity, sexual orientation, age, national origin, veteran status
or any other basis covered by appropriate law.
Nearest Major Market: Washington DC
Job Segment: Retail Sales, Consulting, Retail, Service