Federal Salesforce Subject Matter Expert (SME)

Company: CGI
Location: Arlington
Posted on: April 2, 2026

Job Description:

U.S. - Work-life flexibility By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more . Position Description: We are seeking a Salesforce SME to lead the implementation and integration of Salesforce solutions within a modernized case management and data ecosystem for a federal client. The ideal candidate will have extensive experience in Salesforce customization and configuration, particularly in federal environments. This position is located in Arlington, VA. Your future duties and responsibilities: Develop and implement Salesforce solutions that manage the entire case lifecycle, including dynamic report updates and calendar date selection. Enhance Salesforce capabilities for document redaction, expungement, and metadata searchability, ensuring compliance with federal standards. Improve Salesforce integration with MS Word for seamless text integration and user activity tracking. Enable advanced search functionalities and drill-down queries within Salesforce to enhance data retrieval and analysis. Develop automated workflows within Salesforce to streamline case management processes and improve efficiency. Ensure Salesforce solutions provide comprehensive audit trails for all user actions, enhancing transparency and accountability. Implement partitioning capabilities within Salesforce to restrict component access and provide shared access as required. Regularly assess Salesforce performance and propose enhancements to meet evolving federal requirements and improve user experience. Required qualifications to be successful in this role: Proven expertise in Salesforce platform customization and integration. Experience with Salesforce Lightning and Apex development. Strong understanding of federal data security and compliance requirements. Ability to design and implement Salesforce solutions that support case management processes. Excellent communication skills for stakeholder engagement and training. Desired qualifications/non-essential skills required: Experience with Salesforce integration with other federal systems. Knowledge of Department of Justice (DOJ) or similar federal agency operations. Certification in Salesforce Administration or Development. Familiarity with Agile methodologies and project management tools. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $218,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs CGIFederalJob LI-DD1 Skills: English Salesforce Integration Salesforce Solution Design Justice (Fed) What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Keywords: CGI, Rockville , Federal Salesforce Subject Matter Expert (SME), IT / Software / Systems , Arlington, Maryland