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Call Center Representative -

Location: Rockville
Posted on: May 9, 2024

Job Description:

Company located in Rockville, MD is looking for Call Center Representatives. Would be responsible for answering inbound calls from clients and customers, using multiple resources to resolve inquiries while on the phone. Position requires a high degree of public and professional contact. Utilizes expert problem solving and customer service skills to respond to and resolve inquiries and problems. Ability to quickly access the needs of the caller and adapt self to address those needs, maintaining a courteous manner at all times. Processes adjustments to accounts when applicable. Customer Service Focus ? Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations. Position is temporary to permanent. Please apply today.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Rockville , Call Center Representative -, IT / Software / Systems , Rockville, Maryland

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