RockvilleMDRecruiter Since 2001
the smart solution for Rockville jobs

Information Technology Coordinator

Company: CARDINAL SERVICES LTD.
Location: Rockville
Posted on: August 3, 2022

Job Description:

Ingleside at King Farm (IKF) is a not-for-profit, Continuing Care Retirement Community central to the award-winning inter generational King Farm development. We offer small town living just a short ride from the Nation's capital. Inside our walls, residents and team members find a variety of cultural arts, wellness activities and amenities to choose from. But most of all, they find unique members with rich life experiences who have created a community within a community.
Ingleside at King Farm has a proven record of success! IKF consistently maintains a 5 Star CMS rating and are CARF certified! We have achieved certification as a Great Place to Work based on team member feedback in areas relating to trust, culture, and the meaning derived from their jobs and we are Sage Certified.

JOB SUMMARY:
This position provides Ingleside with top quality, consistently available computer service, support training, and maintenance of all computer systems used throughout Ingleside at King Farm and other Ingleside organizations if needed. Additional duties include technology recommendations, technical support in implementing new technology and assistance with developing annual IT budgets.

If you posses the required experience, are innovative and respectful; a good steward of resources and assets, you take accountability for your actions and strive for excellence, then we would be honored to receive your resume and cover letter.

Essential job functions:


  • Provide Ingleside at King Farm with top quality, consistently available computer service, support training and maintenance of all computer systems used throughout Ingleside at King Farm.
  • Responsible for the day-to-day operations of the Ingleside at King Farm's information systems;
  • Promptly addresses system-wide and individual PC operational problems, and, when required closely manages contracted maintenance;
  • Keeps track of warranties and service agreements and renews or extends when necessary.
  • Maintain and enforce written policies and procedures regarding all computer operations throughout Ingleside at King Farm.
  • Evaluate new equipment, software and processes continuously, recommend changes as appropriate, and supervise their installation.
  • Implements IT systems, procedures and equipment for maximum efficiency and cost containment.
  • Assist in developing and administering IT annual budget
  • Maintain security of all data proprietary to Ingleside at King Farm and provide for the complete backup of all computer systems in case of system failure or disaster.
  • Maintain the internal telephone system including backups, fax and voice mail administration
  • -Oversee and maintain TV and AV equipment in the community. Troubleshoot problems and repair as necessary.
  • -Oversee and maintain Emergence/Nurse call system lines and equipment. Troubleshoot problems and repair as necessary.
  • Oversee and maintain the access and surveillance systems. Troubleshoot problems and repair as necessary.
  • Oversee and maintain other technology systems, tools and programs for Ingleside at King Farm and assist other communities as needed.
  • Perform other duties as assigned.


    Performance and Professionalism
    Maintains professional presence when representing Ingleside at King Farm; exhibits degree of professionalism consistent with standards in performance, behavior, and appearance.

    • Maintains resident confidentiality and privacy at all times according to policies and procedures; uses discretion when discussing confidential matters.
    • Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff.
    • Maintains positive working relationships with management and coworkers; willingly follows directions and requests as appropriate.
    • Exhibits professional standards through appearance and demeanor consistent personnel standards.
    • Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives.
    • Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from appropriate supervisor when needed.
    • Uses tactful, diplomatic communication techniques in all relations with others.


      Professional Development
      Demonstrates professional development/skills competency in all activities.

      • Participates in in-service, projects, or committees as assigned.
      • Maintains all certifications necessary for employment.
      • Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements as necessary.
      • Commits to continually improving his/her skills through participations in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues.
      • Maintains a current knowledge of federal, state and other regulations applicable to job.


        Safety & Security
        Complies with Ingleside established safety rules and practices.

        • Complies with applicable safety policies and procedures as prescribed by the organization, as well as government regulations.
        • Reports any potential safety hazard(s) immediately to supervisor or other appropriate personnel.
        • Reports any injury of resident, visitor, or employee immediately to supervisor or other appropriate personnel
        • Provides assistance to resident, visitor, or employee in an emergency situation; following the proper emergency procedures.

          REQUIREMENTS:

          • Undergraduate, preferably in Computer Science, or related degree; or, a minimum of three years' experience in a similar role. Information systems development and implementation experience required. The ability to organize and manage multiple projects. Strong customer service and orientation skills. Requires a good understanding of current applications and trends in IT technology. The ability to analyze information related to computer technology to assist in directing company management in selecting products to meet the needs of the organization.


            QUALIFICATIONS EXPERIENCE:

            -Information systems development and implementation.
            -Ability to organize and manage multiple projects.
            -Strong Customer Service and orientation.
            -Good understanding if current applications and trends in IT technology.
            -Ability to analyze information related to computer technology to assist in directing company management in the selection of products to meet the needs of the organization.
            - Knowledge of Microsoft SharePoint and AOD is desirable

            • Provide Ingleside with top quality, consistently available computer service, support training, and maintenance of all computer systems used throughout Ingleside at King Farm and other Ingleside organizations if needed.
            • Responsible for the day-to-day operations of the Ingleside technology.
            • Promptly addresses system-wide and individual technology operational problems, and, when required closely manages contracted maintenance.
            • Keeps track of warranties and service agreements and assists with renews or extends when necessary.
            • Maintain and enforce written policies and procedures regarding all computer operations throughout Ingleside.
            • Evaluate new equipment, software, and processes continuously, recommend changes as appropriate and supervise their installation.
            • Implements IT systems, procedures, and equipment for maximum efficiency and cost containment.
            • Assist in developing and administering IT annual budget
            • Maintain security of all data proprietary to Ingleside and provide for the complete backup of all computer systems in case of system failure or disaster.
            • Maintain the internal telephone system including backups, fax, and voicemail administration
            • Oversee and maintain TV and AV equipment in the community. Troubleshoot problems and coordinate repairs as necessary.
            • Oversee and maintain Emergence/Nurse call system lines and equipment. Troubleshoot problems and coordinate repairs as necessary.
            • Oversee and maintain the access and surveillance systems. Troubleshoot problems and repair as necessary.
            • Oversee and maintain other technology systems, tools, and programs for Ingleside at King Farm and assist other Ingleside organizations as needed.
            • Perform other duties as assigned.


              As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

              *Due to the large number of applicants please DO NOT call to check on the status of your application. Hiring managers will review all applicants and contact those that are the best qualified.

Keywords: CARDINAL SERVICES LTD., Rockville , Information Technology Coordinator, IT / Software / Systems , Rockville, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Rockville RSS job feeds