Market IT Manager (New England_SS) - Shared Service IT East - (21126201)
Company: Marriott International, Inc.
Posted on: January 13, 2022
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
Shared Service IT East located at 9737 Washingtonian Blvd #320,
Gaithersburg, MD, 20878 is hiring a Market IT Manager (New
Contributes general knowledge and skill in technology to provide
first-and some second-level support including break-fix (repairs,
installations, maintenance of systems) for designated area.
Generally works within well-established guidelines to complete
routine tasks. Responsible for performing repairs, installations,
and maintenance for property-based systems with a particular area.
Has knowledge of sophisticated technology equipment/processes and
Marriott proprietary systems.
Education and Experience
College degree or equivalent work experience. Possess 2-4 years
experience in like Information Technology position.
Previous experience in Marriott IT.
System-related professional certifications desired.
CORE WORK ACTIVITIES
Managing Technology Needs within Budget Targets
Assists and/or provides input to IT Leadership for CAPEX and
department operating budgets based on anticipated IT projects and
property support/needs requirements.
Confirms that area is in compliance with appropriate Marriott
International Policies (MIPs) and Information Security Manuals
(ISMs). Implements solutions as directed to resolve
Places equipment orders as directed relating to personal computers,
telecommunications, local servers/networks; processes invoices.
Conducts periodic inventories of applications and hardware;
prepares reports for property management as requested.
Confirms that technology assets are secured.
Complies with technology-related vendor contracts.
Building and Sustaining Relationships with Customers
Writes and presents proposals, analyses, project plans, cost
models, etc. in written and/or oral formats.
Provides customer service.
Responds to inquiries from customers/vendors/peer group.
Provides detailed status reports as requested.
Ensuring Client Technology Needs are Met
Assists in disaster recovery and business continuity as it relates
Provides technical guidance.
Escalates support for all Marriott approved technology solutions
(i.e. mobility devices, GPNS) & Request Center Processes.
Provides escalation and guidance to property pertaining to guest &
associate internet access requirements.
Escalates problems as appropriate through direct supervisor, CLS IT
Field and/or Marriott IT resources.
Images desktops, installs new software applications, applies
patches, maps drives to appropriate server/network.
Moves/adds/changes PCs/peripherals; migrating data when
Performs routine desktop backup as scheduled or directed.
Provides end-user support.
Confirms technology security (i.e. encryption, patch deployment)
and technology compliance (i.e. Quarterly ID Audits, MAARK1)
measures are in place.
Supports unit infrastructure (servers, switches, router, APs etc.)
and engages appropriate MI IT&/or Vendor resources.
Assists in creating and maintaining secure server environment.
Performs server backups and routine preventative maintenance.
Provides project support for corporate, regional and property
Apply now at:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. - Facebook - Twitter -
LinkedIn - Instagram
Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Rockville , Market IT Manager (New England_SS) - Shared Service IT East - (21126201), IT / Software / Systems , Rockville, Maryland
Didn't find what you're looking for? Search again!