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Telephony Voice System Analysis at Rockville, MD

Company: Stellar IT Solution
Location: Rockville
Posted on: March 27, 2020

Job Description:

Our Fortune 500 client is looking for a Telephony Voice System Analysis to work on their project based out of Rockville, MD. Job Title Telephony Voice System Analyst Location Rockville, MD Duration Long term Job Description Montgomery County Government needs to engage a contractor to conduct an analysis for a Voice and Unified Communications solution to include Contact center processes. The analysis will need to consider both Hybrid solutions and Unified Communications as a Service to include a cost-benefit analysis to guide the roadmap decision by clearly showing the financial implications of each in a thorough, comparative, tailored manner. The analysis needs to baseline the current enterprise PBX telecommunications environment, skypeteams telephony pilot, Centrex service, local and long-distance CLEC support and provide a high-level risk profile of the current architectural state, with recommendations on key areas that require addressing. Position Requirements Identify and mitigate at risk technologies, be they aging, end of life or at threat. Determine requirements around technology solution and design Document current PBX functional integration points Document current contact center functional integration points Document key performance indicators (KPI's) for the contact center and UC Environment Document key risk indicators (KRI's) for the contact center and UC Environment On PremiseHybrid solution architecture High Availability Disaster Recovery Integration between 3rd party adjuncts Please send your updated word format resume along with your best contact details to Evanstellarit(dot)com or call me at 240-774-0004. Stellar IT Solutions, is a Global IT Solution provider headquartered in Rockville, MD with operations in the US and India. Stellar IT Solutions has over 15 years of IT and consulting experience to give cost effective solutions to many Fortune 500 companies. Contact Details Evan Stellar IT Solutions 9210 Corporate Blvd, Suite 390, httpsmaps.google.com?q9210+Corporate+Blvd,+Suite+265,+Rockville,+MD+20850entrygmailsourceg Rockville, MD 20850 httpsmaps.google.com?q9210+Corporate+Blvd,+Suite+265,+Rockville,+MD+20850entrygmailsourceg . Email evanstellarit(dot)com Work (240) 774 0004 www.StellarIT.com httpwww.stellarit.com

Keywords: Stellar IT Solution, Rockville , Telephony Voice System Analysis at Rockville, MD, IT / Software / Systems , Rockville, Maryland

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