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Employee Experience (HR) Coordinator

Company: MOM's Organic Market
Location: Rockville
Posted on: September 22, 2023

Job Description:

Employee Experience (HR) Coordinator - Entry-Level Description We believe MOM's employees are our greatest investment, which is why we have created a special place to work. YOU:

  • have pulled recyclables out of the trash
  • appreciate a good debate, even with your boss
  • love to help others
  • figure out how to fix it, not who's to blame
  • prefer real news to fake news WE:
    • love to promote from within
    • aren't afraid to make mistakes and learn from them
    • care more about values and work ethic than your experience
    • offer employees subsidies to purchase electric cars
    • give employees a 30% discount on all purchases The Employee Experience Coordinator is responsible for assisting with a broad range of human resource and administrative tasks to ensure a positive employee experience at MOM's Organic Market. This position acts as a liaison between employees and the Employee Experience Department and is key to the success of daily business operations and supporting company culture. This position is located in-office 4 days a week (with 1 day remote) at our Central Store Support office (Rockville, MD).

      Some Responsibilities Include:
    • Provide an exceptional new-hire experience and complete onboarding/offboarding steps in a timely manner.
    • Collect, file and maintain I-9 documents and reports.
    • Keep HR systems (ex. Dayforce, Catapult, Jobvite), employee records and MOM's employee files up to date by processing employee changes, approving/processing forms and ensuring correct documents are received/filed. -
    • Assist with monthly HR reporting and related communication, send reports and reminders to store ops/stakeholders.
    • Answer straightforward employee safety questions and escalate as needed. Ensure safety inspections are collected on a monthly basis.
    • Respond to day-to-day employee questions (within 24-48 hours) via phone, email, chat systems, Zendesk and promptly fulfill requests.
    • Respond to unemployment claims, employment verifications, file worker's compensation and customer incidents (and all related documents, appeals and reports).
    • Perform other general HR and administrative tasks including phone coverage, scheduling meetings, scanning, collecting and filing documents (including HR mail), ordering lunch and booking conference rooms.
    • Assist HR Team with compliance efforts such as sending labor law posters & performing related research. -
    • Follow checklists to ensure all tasks are completed accurately.
    • Ensure that internal HR checklists stay up to date for all related responsibilities.
    • Handle sensitive employee information with the utmost confidentiality and discretion.
    • Participate as needed in other department tasks and projects such as performing HR audits. Requirements:
      • 1+ years' HR and/or office related experience
      • Experience with Google Suite & Microsoft Office
      • Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines
      • Fluency in Spanish (oral and written)
      • Ability to prioritize tasks that change frequently and manage unexpected demands
      • Dependable, follows instructions and takes initiative to solve problems
      • Interpersonal skills to handle sensitive situations and confidential information
      • Experience in a fast-paced work environment
      • Professional appearance and demeanor
      • Interest in company culture and desire to grow in the HR field Details Salary Location Rockville, MD, United States

Keywords: MOM's Organic Market, Rockville , Employee Experience (HR) Coordinator, Human Resources , Rockville, Maryland

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