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HR Senior Specialist, Learning Management Systems (LMS)

Company: Financial Industry Regulatory Authority, Inc.
Location: Rockville
Posted on: September 22, 2022

Job Description:

This HR Senior Specialist is responsible for the overall administration and management of the learning management system (LMS) and various software applications/systems that support organization-wide learning initiatives and specific LTOD initiatives. This role will manage the partnerships with learning professionals across the organization and other People Solutions (PS) colleagues to bring technical efficiency and innovation to the various systems and applications LTOD relies on for its work.Essential Job Functions:

  • Responsible for the administration and management of multiple technology solutions for the enterprise, including managing LMS requests, uploading and updating learning items, testing, maintenance, analytics and reporting of learning systems, Degreed (LXP) and Saba (LMS).
  • Leads the strategy and partnering with internal stakeholders to determine the enterprise strategy for learning and talent management technology.
  • Leads partnerships with learning technology vendors partnering with various internal and external stakeholders to negotiate pricing contracts.
  • Partners with LTOD, Business Partners, Leaders and other colleagues to administrator, support, evaluate and analyze program initiatives, leader assessments, team sessions, workshops, mentoring, and talent management processes by leveraging technology, survey platforms, and Workday. -
  • Manages the intake process for leadership and organizational development requests/inquiries in the team's inbox and supporting systems. Triages and consults with requestors to help identify development needs.
  • Partners with learning systems vendors and FINRA technology team to address system-related issues, support system upgrades, to include communications and training, and to provide insight and support on any additional functionality/configuration modifications.
  • Provides technical support for LTOD applications/systems such as Perceptyx, Insala, and TalentQuest.
  • Designs, develops, and maintains job aids, training content, and any policy/procedural documentation to support system-related changes and user-adoption for all learning professionals and the enterprise.Other Responsibilities:
    • Other duties as assigned.Education/Experience Requirements:
      • Bachelor's Degree or equivalent in Technology, Human Resources (HR) field, Training and Development, I/O Psychology, Project Management, or related field, with a minimum of five (5) years of experience in the LMS functional areas; or an equivalent combination of education and experience.
      • HR/OD-related certification(s) preferred.
      • Proficiency with software programs, assessments, talent management processes and systems.
      • Very strong Microsoft PowerPoint and Excel skills.
      • Very strong project management and/or program administration skills.
      • Exceptional critical thinking and analytical skills.
      • Excellent oral and written communication skills.
      • Proven ability to build and sustain professional relationships, especially at the mid to senior level.
      • Excellent interpersonal and relationship skills needed to build not only strong client relationships with FINRA leadership but also strong working relationships within the People Solutions team.
      • Excellent task/project coordination and time management skills.
      • Results-driven and metrics-focused.
      • Ability to work autonomously on multiple projects/tasks simultaneously.
      • Able to successfully navigate within a multi-business line setting.
      • Approaches tasks with a sense of urgency and a drive to complete tasks by the deadline.
      • Self-directed learner - able to pick up new concepts and information quickly.
      • Ability to create and contribute to a highly collaborative work environment.
      • Experience supporting technical aspects of Learning & Development, Communications, Talent Management, and Leadership & Organizational Development initiatives is a plus.
      • Experience in multiple tools and applications, especially with learning management and experience systems and talent management platforms, such as Degreed, Saba, Workday, TalentQuest, MHS, SurveyMonkey, and Insala, is a plus. -Working Conditions:
        • Ability to work in a hybrid work environment.
        • Travel as needed.
        • Extended hours as needed.#LI-HybridTo be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.Important InformationFINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions-including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions .As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. -2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

Keywords: Financial Industry Regulatory Authority, Inc., Rockville , HR Senior Specialist, Learning Management Systems (LMS), Human Resources , Rockville, Maryland

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