Block Advisors Multi-Unit Team Leader 2
Company: H&R Block
Location: Rockville
Posted on: May 27, 2023
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Job Description:
453308BR
Title:
Block Advisors Multi-Unit Team Leader 2
What you'll do... :
Are you a passionate people leader, capable of managing multiple
offices? Do you enjoy exceeding client expectations? Block Advisors
is looking for a Multi-Unit Team Leader to accelerate our
year-round tax and business services by managing three Block
Advisor offices and providing leadership to the customer-centric
teams that work within them.
Block Advisors is an H&R Block brand that redefined the tax
preparation experience for individuals and small businesses with
complex tax and business service needs. As a Multi-Unit Team Leader
at a Block Advisors office, you will serve as the front-line
manager responsible for leadership and development of associates,
delivering an outstanding client experience, and achieving all
office related growth objectives (i.e., clients, revenue and
earnings) for three offices. Prior tax preparation experience is
not required.
You'll begin working a flexible part-time schedule in the fall as
you ramp up for the busy tax season, then transition to a full-time
schedule from January through April. After working a successful tax
season, you will work a reduced schedule May through December, and
may even apply for advancement opportunities.
What you'll do...
Manage office staffing, operations, and logistics for three offices
with support from two Associate Team Leaders
Partner with the District General Manager (DGM) to create and
implement office-level growth plans and client growth targets,
which includes developing local partnerships and managing office
community involvement
Assist the DGM in recruiting and interviewing candidates for tax
office associate positions
Build an engaging team environment across all offices by training
and coaching associates while holding them accountable to execute
on Standard Operating Procedures (SOP) and recognizing outstanding
associate contributions
Conduct timely performance reviews and partner with Associate
Relations Center to resolve associate issues and address
performance concerns
Lead daily team meetings and communicate essential information to
tax office associates
Create associate work schedules across all offices and ensure
accurate timekeeping, as well as labor management, for staff in all
offices
Travel between the three offices as required
May prepare up to 75 tax returns, as needed Job ID: 453308BR City:
ROCKVILLE State: Maryland About H&R Block... : H&R Block's
purpose is simple: To provide help and inspire confidence in our
clients and communities everywhere. We've been true to that purpose
since brothers Henry and Richard Bloch founded our company in 1955.
Since then, we've grown to have approximately 12,000 offices
throughout the United States and around the world.We are a people
company first and a tax company second. People who join H&R
Block say it feels like being part of something bigger. A place
with an amazing and storied history, but with a strong and urgent
focus on the future. Maybe it's how determined, forward thinking
and innovative we are, or how accessible our leadership is. We
believe it's all those things, and much more.H&R Block is
committed to diversity and inclusion and is proud to be an equal
opportunity employer. We consider qualified applicants regardless
of race, color, religion, creed, gender, national origin, age,
disability, veteran status, marital status, sex, gender expression
or identity, sexual orientation, citizenship, or any other legally
protected class. All qualified applicants are welcomed and
encouraged to apply. It would be even better if you also had...
:
People management experience, with the demonstrated ability to grow
and develop associates
Demonstrated aptitude for growth plan execution and ability to lead
towards growth culture
Strong decision-making and judgment skills and the ability to
function well in a fast-paced environment with minimal
supervision
Strong interpersonal and communication skills, and a
customer-centric mindset that seeks to understand and exceed client
needs
Computer proficient with the ability to use MS Office
Bachelor's degree in a related field, or high school diploma with
the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment
or Income Tax Course (if preparing tax returns) What you'll bring
to the team... :
People management experience, with the demonstrated ability to grow
and develop associates
Demonstrated aptitude for growth plan execution and ability to lead
towards growth culture
Strong decision-making and judgment skills and the ability to
function well in a fast-paced environment with minimal
supervision
Strong interpersonal and communication skills, and a
customer-centric mindset that seeks to understand and exceed client
needs
Computer proficient with the ability to use MS Office
Bachelor's degree in a related field, or high school diploma with
the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment
or Income Tax Course (if preparing tax returns) Posting Title:
Block Advisors Multi-Unit Team Leader 2
Keywords: H&R Block, Rockville , Block Advisors Multi-Unit Team Leader 2, Hospitality & Tourism , Rockville, Maryland
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