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Customer Service Associate

Company: B&B Air Conditioning & Heating Service Co., Inc.
Location: Rockville
Posted on: September 17, 2022

Job Description:

Our company is looking for a friendly, dependable and responsible individual to join our team for Customer Service/General Office Support. Entry Level, computer skills and customer service experience helpful, but not necessary.Responsibilities include, but may not be limited to: Answering incoming calls in a pleasant & professional manner Scheduling/Assisting customers for service and/or maintenance Assisting with dispatching Technicians Processing credit card payments Processing service invoices which would include sending follow up letters, contracts & data entry Calling customers to schedule their planned maintenance or follow up services. Filing, copying & general office supportCasual and friendly learning environment, stop by to meet us and complete the application in person. We have been in business since 1957 and have 7 locations serving Maryland, Virginia & DC. We are one of the best in the business! Check out our google reviews at You may apply in person Mon-Fri Between 8:00 am - 4:30 pm & Sat 8am-12pm at the following location: B&B Air Conditioning & Heating Service Co., Inc.12324 Wilkins AvenueRockville MD 20852Essential business (Open during Covid) Drug Free Workplace Equal Opportunity Employer All applicants E-verified with USCIS Background Check RequiredJob Type: Full-timePay: $16.00 per hourBenefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insuranceSchedule: Day shift Monday to FridayExperience: Customer service: 1 year (Preferred)Work Location: One location

Keywords: B&B Air Conditioning & Heating Service Co., Inc., Rockville , Customer Service Associate, Hospitality & Tourism , Rockville, Maryland

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