Shift Manager
Company: Poyoteca Rockville Inc
Location: Rockville
Posted on: May 16, 2022
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Job Description:
Job Description Poyoteca Peruvian Rotisserie is a fast casual
Peruvian rotisserie chicken concept that is fast paced and
collaborative. We look for people with positive attitudes and the
desire to work as a team. Shift Manager responsibilities include:
Overseeing and working with restaurant staff, ensuring quality
dining Managing inventory and making appropriate supplier orders,
as needed Resolving guest issues and ensuring all guest leave the
restaurant happy Job brief We are looking for a Shift Manager to
ensure all daily activities run smoothly and efficiently. Shift
Manager responsibilities include ordering from suppliers based on
our needs, managing and supervising restaurant staff performance,
and ensuring guests have an excellent experience. To be successful
in this role, you should be familiar with restaurant operations and
have a good understanding of what makes a great customer service.
You should also be available to work within opening hours,
including weekends and holidays. Ultimately, you will help minimize
operating costs, boost our employee retention and deliver a
positive dining experience for our guests. Responsibilities Ensure
quality of food and service through training and management of
staff Coordinate communication between front of the house and back
of the house staff Ensure staffing is adequate to provide a high
level of service Work directly with guests to resolve any issues
that might arise during service Manage pars and place supplier
orders as needed to ensure no stock outs Work with General manager
to handle new employees--- onboarding (scheduling trainings and
ordering uniforms) Monitor compliance with safety and hygiene
regulations Gather guests--- feedback and recommend improvements to
our menus Requirements Work experience as a Shift Manager or
similar role in the hospitality industry Familiarity with
restaurant point of sale software, like Toast Ability to multitask
and juggle multiple things at once Good math and reporting skills
Customer service attitude Communication and team management
abilities Availability to work within opening hours (e.g. evenings,
holidays, weekends) High school diploma; additional certification
in hospitality is a plus
Keywords: Poyoteca Rockville Inc, Rockville , Shift Manager, Hospitality & Tourism , Rockville, Maryland
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