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Remote Customer Service Training Program Lead Analyst

Company: VirtualVocations
Location: Rockville
Posted on: April 10, 2021

Job Description:

A healthcare company is searching for a person to fill their position for a Remote Customer Service Training Program Lead Analyst. Core Responsibilities Include:Managing end to end learning tasks associated with the programConsulting with operations training resources to ensure development and delivery of effective learning solutionsUpdating existing and creating new course content based on business needs and ongoing evaluation of training program effectivenessSkills and Requirements Include: At least 3 years of instructional design and classroom facilitation experienceGood analytical capabilitiesExperience using a variety of training techniques to facilitate learning including lecture, activity-based learning, and skills practicesAt least 2 years of experience in E-Learning development tools such as Storyline; Captivate; CamtasiaDemonstrated ability to design and develop a variety of training tools to meet specific learner and business needsStrong communication and collaboration

Keywords: VirtualVocations, Rockville , Remote Customer Service Training Program Lead Analyst, Hospitality & Tourism , Rockville, Maryland

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