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Medical Front Desk

Company: Shady Grove Fertility
Location: Rockville
Posted on: November 25, 2022

Job Description:

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Medical Front Desk Receptionist looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

*We have an immediate opening for a Full-Time Medical Front Desk Receptionist to join our Rockville, MD office. We have two schedules available: *

* *Monday -Friday 8 am - 5 pm*
* *Monday - Friday 7 am - 1 pm and *_*every other*_ *Sat/Sun 7 am - 4 pm*

*How You'll Contribute: *

We always do whatever it takes, even if it isn't specifically our "job." In general, the Medical Front Desk Receptionist is responsible for:

* Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
* Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
* Schedule appointments
* Address customer/patient issues and insure effective short-term and long-term resolution
* Provide timely feedback to the practice regarding service failures or patient concerns
* Consult with patients regarding their benefits, coverage and financial options
* Greet patients and visitors to the office and providing high level of customer service
* Required to work occasional weekends and holidays

*What You'll Bring: *

The skills and education we need are:

* Minimum 2 years of applicable work experience
* High School diploma required
* Extensive knowledge of insurance/benefits, medical terminology and medical billing
* Experience working in an OB/GYN office is a plus
* Strong communication skills, independent worker, detailed-oriented, computer savvy
* High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

*What We Offer: *

* Competitive pay + bonus
* Comprehensive training
* Medical, dental, vision, and 401(k) matching
* Generous paid time off and holidays
* Tuition assistance
* Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

Job Type: Full-time

Pay: From $20.00 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Tuition reimbursement
* Vision insurance
Healthcare setting:
* Clinic
* Private practice
* 8 hour shift
* Day shift

* High school or equivalent (Required)

* Medical Receptionist: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Shady Grove Fertility, Rockville , Medical Front Desk, Healthcare , Rockville, Maryland

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