Office Manager

Company: PRISM Vision Group
Location: Rockville
Posted on: September 18, 2023

Job Description:

Summary:

The Office Manager reports to the Director Operations and is responsible for the performance of Front Desk, Clerical, Technicians, Scribes, and Photographers. The Office Manager leverages administrative and clinical knowledge to coordinate efficient practice management.

Role and Responsibilities:

Oversees day to day practice operations; administers policies and procedures
Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash
Oversees staff scheduling, time and attendance; e.g. vacations, sick/personal time, etc.
Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary
Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
Conducts annual employee performance reviews; provides ongoing coaching and mentorship
Conducts regular departmental and office staff meetings
Promotes professionalism and superior customer service by all levels of staff; develops process improvements on a regular basis
Manages accurate filing and organization of patient accounts/demographics
Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
Regularly interfaces with staff, physicians, patients, and other stakeholders
Keeps abreast of industry best practices and pursues continued personal education
Performs other duties as assigned

Essential Qualifications:
Education: BA/BS degree preferred
Experience: 3+ years' experience in a management role; medical office management experience required

Knowledge/Skills/Experience

Facility in supporting compliance with organizational policies, procedures and systems
Advanced knowledge of HIPAA guidelines, practices and procedures
Knowledge of medical practices, terminology, and reimbursement policies
Solid computer skills - requirement of MS applications - MS Project, Word, Excel, PowerPoint
Outstanding written and oral communication skills; ability to communicate clear expectations
Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
Skill in evaluating the effectiveness of existing methods and procedures
Skill in operating a variety of office equipment and computer programs
Demonstrated ability to mentor and support the professional development of staff members
Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity
Ability to thrive in a fast-paced, dynamic organization

Keywords: PRISM Vision Group, Rockville , Office Manager, Executive , Rockville, Maryland