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Program Manager

Company: The Center For Organizational Excellence, Inc
Location: Rockville
Posted on: May 26, 2023

Job Description:

Have you ever dreamed of going to a job that you love? Well, you needto look no further - COE is an award-winning workplace with a balancedfocus on client, employee, and company. We offer competitive benefitsand a flexible environment focused on your success. We encourage allinterested candidates to apply! It's time to see if COE is the rightplace for the next step in your career - we are ready to invest in you!As an EEO employer, COE celebrates diversity and is committed tocreating an inclusive environment of equitability where equalopportunities are available to all applicants and COE employees.Qualified candidates will receive consideration for employment withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, or veteran status.About the Role We are seeking highly skilled and motivated Program Managers at themid and senior levels. The Project Manager is integral to COE'ssuccess as they tremendously influence the success of the delivery ofservices to clients and meet the objectives of COE. They are fullyresponsible to ensure we perform to the highest standard, get the mostout of our staff, retention is high, client satisfaction is 100%, andCOE requirements are met. The role requires individuals who are fully aligned andcommitted to COE and the way COE requires project management totake place. Project Managers may, or may not, also be a supervisor. This is primarily a telework assignment, with occasional travel toour HQ in Rockville, MD and to local client sites within theWashington DC/Metro area. Additional Responsibilities Include:

  • Be fully trained in project management and perform consistent withCOE's Project Success Guidance and Policy.
  • Ensure project outcomes are measured and achieved and high-qualityperformance and deliverables produced. Manage to achieve solutionsthat improve organizational performance or transform clientorganizations. Ensure best and innovative practices are applied.
  • Ensure all project staff and partners possess and exhibit thecharacteristics of trusted advisors.
  • Develop and maintain effective and trusting relationships withclient leaders and staff.
  • Lead projects of various sizes involving policy, methods,technologies, staff, partner companies, travel, and client staff.
  • Manage quality control, risk management, schedules, resources,documentation/data control, and security. Must follow COE's 4Quadrants of Quality and train team members in its use.
  • Manage and meet COE values and financial objectives.
  • Develop and lead presentations within client organizations, and toCOE management and leadership. Represent COE in all contacts.Develop strong relationships within and across the clientorganization. Act as they central communicator of the project andsolutions. Persuade client leaders, stakeholders and others.
  • Guide team in documenting project process, methodologies, andconducting capture research. Work with Subject Matter Experts toensure the correct and most robust solutions for the client.
  • Inspire and train employees consistent with COE values, culture,policy, and procedures. This should be performed commensurate withthe requirements for managing a well-educated and professional staffwithin the management consulting profession.
  • Approve time sheets, expense reports, PTO, and other similar requirements.
  • Orient and onboard new employees and ensure they are fullyinculcated with the norms of COE and project requirements. Supporthiring, proposals, and related activities.
  • Ensure employees are fully engaged to ensure successful projectsand measurable outcomes.
  • Develop and cross train employees in critical areas consistentwith COE requirements. Ensure employees actively receive coachingand mentoring as necessary.
  • As warranted, honor exemplary staff or their commendable action byadvocating for them and provide awards and recognitions. Celebratepersonal and team accomplishments and successes. Appreciate andrecognize the expertise each staff member brings along with theability to contribute to our success.
  • Implement COE's performance management process and policy, andensure all employees perform consistent with COE expectations.
  • Protect the business and reputation of COE by taking immediate,clear, and documented action on employees who are not performing asrequired. Supervisor must conduct this under the direction of thenext level management and with HR guidance.
  • Document all performance or employment actions and discussionswith each employee and provide it to HR. Where employment action isnecessary (promotion, demotion, performance improvement plan,termination, etc.), the supervisor shall perform with the support ofHR and in collaboration with the next level management.
  • Assist in planning future staffing levels and requirements. Writeand obtain approval for position descriptions and hiring actions.
  • Participate in conflict resolution activity as required foremployees reporting to you.Experience and Skills
    • Education and experience consistent with the primary role PositionDescription. PMP required.
    • 5-8 years (mid level) or 10+ years (senior level) of experience asa respected project manager commensurate with the nature of theproject being managed.
    • Strong communication skills, organizational commitment,relationship building, and leadership.
    • Ability to full adopt how COE chooses to manage projects.
    • Demonstrated experience in a federal market consulting or related firm.We are proud to have been recognized by Forbes as one of America'sBest Management Consulting Firms. COE has also received consecutive -awards of the prestigious "When Work Works" award inrecognition of our engaging corporate culture and strong employee benefits!We offer a wide variety of competitive benefits to meet the personaland family needs of our employees. The following information is abrief summary of these benefits and may be subject to change.
      • Medical, Dental, and Vision Insurance
      • Basic Life, Accidental Death and Dismemberment Insurance
      • Short Term Disability Insurance
      • Long Term Disability Insurance
      • Voluntary Group Term Life and Accidental Death Benefit

Keywords: The Center For Organizational Excellence, Inc, Rockville , Program Manager, Executive , Rockville, Maryland

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