Communications & Training - Program Manager
Company: Finra
Location: Rockville
Posted on: June 20, 2022
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Job Description:
Through its administration of the Information Privacy and
Protection Program, the Data Privacy and Protection Office
("Office") furthers FINRA's commitment to the integrity, security,
and privacy of its regulatory efforts. Under general guidance of
the Senior Director and Counsel, Data Privacy, this position is
responsible for all privacy publications and courses, ensuring that
those effectively convey the principles and requirements of the
information Privacy and Protection policies and program to all
constituents performing work on FINRA's behalf in regulatory and
non-regulatory capacities within all FINRA departments and lines of
business, and that such materials are reasonably designed to meet
the expectations of FINRA's Executive Management, SEC, firms, and
investors. The position responds to general policy inquiries,
manages the privacy metrics measuring effectiveness of the program,
and supports department requirements with respect to training and
communicating changes in policies and practices. This individual
will support the Data Privacy function at FINRA.Essential Job
Functions:Information Privacy and Protection (IPP) program
CommunicationDevelops, plans and executes all of the Office's
communications intended to raise employee awareness of expectations
under FINRA's IPP program. With a focus on driving consistent
application of the IPP policy across FINRA departments, ensures
that communications effectively convey common principles and
mandates, and as needed, address special requirements pertaining to
particular departments. Independently researches applicable
content, presents outlines/drafts for review, coordinates feedback
and production of finalized communications.Acts as the project
manager for the annual review and updating of the IPP program
policies, its supplemental policies and procedures and interpretive
documents. Independently identifies and recommends necessary
revisions, performs the editorial review and ensures timely
publishing.Responsible for the design and content development of
all published media associated with the IPP program. Expertly
manages the Data Privacy site on FINRA's intranet partnering
effectively with the web services team to achieve creative and
dynamic solutions. Funnels mass communications through Corporate
Communications to filter for FINRA corporate brand, sensitivities,
and overall consistency across departments.Keeps current on events
involving or impacting the IPP program. Applies advanced knowledge
of the IPP policies and excellent written skill by independently
identifying solutions to address those events; offers creative
options for the conveyance of such to FINRA employees.May serve as
a senior writer and editor for speeches and talking points for
appearances made by the Data Privacy office.Data Privacy and
Protection TrainingIndependently manages periodic risk assessments
and bench-marking of the overall data privacy program. Advises the
Senior Director and Counsel, Privacy based on industry best
practice concerning the goals and objectives for all aspects of
FINRA's privacy training program including awareness builders and
campaigns, ensuring those highlight critical elements of the IPP
policy and best practices.Independently performs regular review and
updating of all course and awareness materials. With a focus on
driving consistent application of the IPP policy, ensures that such
materials effectively convey common principles and mandates. Where
appropriate, customizes materials to address the program elements
applicable only to particular departments. In response to issues
impacting FINRA's IPP program, independently identifies and
presents enhancements for affected course materials.Ensures
accurate tracking of all mandatory privacy training and
certification requirements. Reports regularly on the compliance of
such to senior management. Reports on completion rates and feedback
from satisfaction surveys.Attends and participates as a speaker at
live training events and webinars conducted by the Office with
FINRA departments, responsible for communicating overview of
privacy program and introducing policy updates.Responsible for
management of the vendor relationship with the educational
compliance software provider(s) used by the Office and vetting of
new vendors over time to keep training formats
fresh.AdvisoryIndependently provides verbal and written responses
concerning general IPP policy matters at varying levels of
complexity.Manages the Data Privacy office operating documents and
works with other Data Privacy staff to identify new areas of risk
and mitigation approaches to include training and
communications.Independently identifies scenarios appropriate for
training opportunities or aspects of the IPP policies requiring
clarification.Other Responsibilities:Available as needed, to
provide proofreading of the Office's formal
communications.Education/Experience Requirements:Bachelor's degree
and minimum of seven years of experience in a privacy or compliance
department with an emphasis on corporate communications and
training, or equivalent combination of education and
experience.Expertise and experience in formal legal or business
drafting is a plus.Experience in a project management or similar
role in a corporate setting a plus.High level of clear and concise
oral and written communication skills are mandatory.Ability to work
under pressure, meet deadlines, and juggle multiple tasks
efficiently and accurately.Excellent time management skills
including the ability to set and work towards deadlines.Effective
communicator with excellent interpersonal skills and the ability to
communicate with staff at all levels.Ability to quickly learn and
interpret policies and procedures into effective learning
communications.Critical thinking with excellent research and
analytical skills.Proven ability to work independently with minimal
supervision.Experience handling sensitive or confidential
information.Proficiency in MS Office Suite products (including
Word, Outlook, Excel and PowerPoint).CIPP/US or CIPM preferred,
will be sponsored if needed.Membership in a privacy industry
association will be provided.Working Conditions:Standard office
environment. Must use a desktop computer on a daily
basis.Occasional travel may be required.Extended hours may be
required.Compensation Range for Colorado locationsAnnual Salary:
$84,300.00 - $151,900.00#LI-HybridTo be considered for this
position, please submit an application.The information provided
above has been designed to indicate the general nature and level of
work of the position. It is not a comprehensive inventory of all
duties, responsibilities and qualifications required.Please note:
If the "Apply Now" button on a job board posting does not take you
directly to the FINRA Careers site, enter into your browser to
reach our site directly.FINRA strives to make our career site
accessible to all users. If you need a disability-related
accommodation for completing the application process, please
contact FINRA's accommodation help line at 240.386.4865. Please
note that this number is exclusively for inquiries regarding
application accommodations.Employees may be eligible for a
discretionary bonus in addition to base pay. FINRA also provides a
variety of benefits including comprehensive health and welfare
benefits, life and disability insurance, paid holidays, vacation,
personal, and sick leave. FINRA offers immediate participation and
vesting in a 401(k) plan with company match. You will also be
eligible for participation in an additional FINRA-funded retirement
contribution, our tuition reimbursement program and many other
benefits. If you would like to contribute to our important mission
and work collegially in a professional organization that values
intelligence, integrity and initiative, consider a career with
FINRA.Important InformationFINRA's Code of Conduct imposes
restrictions on employees' investments and requires financial
disclosures that are uniquely related to our role as a securities
regulator. FINRA employees are required to disclose to FINRA all
brokerage accounts that they maintain, and those in which they
control trading or have a financial interest (including any trust
account of which they are a trustee or beneficiary and all accounts
of a spouse, domestic partner or minor child who lives with the
employee) and to authorize their broker-dealers to provide FINRA
with duplicate statements for all of those accounts. All of those
accounts are subject to the Code's investment and securities
account restrictions, and new employees must comply with those
investment restrictions"including disposing of any security issued
by a company on FINRA's Prohibited Company List or obtaining a
written waiver from their Executive Vice President"by the date they
begin employment with FINRA. Employees may only maintain securities
accounts that must be disclosed to FINRA at one or more securities
firms that provide an electronic feed (e-feed) of data to FINRA,
and must move securities accounts from other securities firms to a
firm that provides an e-feed within three months of beginning
employment.You can read more about these restrictions here.As
standard practice, employees must also execute FINRA's Employee
Confidentiality and Invention Assignment Agreement without
qualification or modification and comply with the company's policy
on nepotism.Search Firm RepresentativesPlease be advised that FINRA
is not seeking assistance or accepting unsolicited resumes from
search firms for this employment opportunity. Regardless of past
practice, a valid written agreement and task order must be in place
before any resumes are submitted to FINRA. All resumes submitted by
search firms to any employee at FINRA without a valid written
agreement and task order in place will be deemed the sole property
of FINRA and no fee will be paid in the event that person is hired
by FINRA.FINRA is an Equal Opportunity and Affirmative Action
EmployerAll qualified applicants will receive consideration for
employment without regard to age, citizenship status, color,
disability, marital status, national origin, race, religion, sex,
sexual orientation, gender identity, veteran status or any other
classification protected by federal state or local laws as
appropriate, or upon the protected status of the person's
relatives, friends or associates.FINRA abides by the requirements
of 41 CFR 60-741.5(a). This regulation prohibits discrimination
against qualified individuals on the basis of disability, and
requires affirmative action by covered prime contractors and
subcontractors to employ and advance in employment qualified
individuals with disabilities.FINRA abides by the requirements of
41 CFR 60-300.5(a). This regulation prohibits discrimination
against qualified protected veterans, and requires affirmative
action by covered prime contractors and subcontractors to employ
and advance in employment qualified protected veterans.2020 FINRA.
All rights reserved. FINRA is a registered trademark of the
Financial Industry Regulatory Authority, Inc.
Keywords: Finra, Rockville , Communications & Training - Program Manager, Executive , Rockville, Maryland
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