Communications & Training - Program Manager

Company: Finra
Location: Rockville
Posted on: June 20, 2022

Job Description:

Through its administration of the Information Privacy and Protection Program, the Data Privacy and Protection Office ("Office") furthers FINRA's commitment to the integrity, security, and privacy of its regulatory efforts. Under general guidance of the Senior Director and Counsel, Data Privacy, this position is responsible for all privacy publications and courses, ensuring that those effectively convey the principles and requirements of the information Privacy and Protection policies and program to all constituents performing work on FINRA's behalf in regulatory and non-regulatory capacities within all FINRA departments and lines of business, and that such materials are reasonably designed to meet the expectations of FINRA's Executive Management, SEC, firms, and investors. The position responds to general policy inquiries, manages the privacy metrics measuring effectiveness of the program, and supports department requirements with respect to training and communicating changes in policies and practices. This individual will support the Data Privacy function at FINRA.Essential Job Functions:Information Privacy and Protection (IPP) program CommunicationDevelops, plans and executes all of the Office's communications intended to raise employee awareness of expectations under FINRA's IPP program. With a focus on driving consistent application of the IPP policy across FINRA departments, ensures that communications effectively convey common principles and mandates, and as needed, address special requirements pertaining to particular departments. Independently researches applicable content, presents outlines/drafts for review, coordinates feedback and production of finalized communications.Acts as the project manager for the annual review and updating of the IPP program policies, its supplemental policies and procedures and interpretive documents. Independently identifies and recommends necessary revisions, performs the editorial review and ensures timely publishing.Responsible for the design and content development of all published media associated with the IPP program. Expertly manages the Data Privacy site on FINRA's intranet partnering effectively with the web services team to achieve creative and dynamic solutions. Funnels mass communications through Corporate Communications to filter for FINRA corporate brand, sensitivities, and overall consistency across departments.Keeps current on events involving or impacting the IPP program. Applies advanced knowledge of the IPP policies and excellent written skill by independently identifying solutions to address those events; offers creative options for the conveyance of such to FINRA employees.May serve as a senior writer and editor for speeches and talking points for appearances made by the Data Privacy office.Data Privacy and Protection TrainingIndependently manages periodic risk assessments and bench-marking of the overall data privacy program. Advises the Senior Director and Counsel, Privacy based on industry best practice concerning the goals and objectives for all aspects of FINRA's privacy training program including awareness builders and campaigns, ensuring those highlight critical elements of the IPP policy and best practices.Independently performs regular review and updating of all course and awareness materials. With a focus on driving consistent application of the IPP policy, ensures that such materials effectively convey common principles and mandates. Where appropriate, customizes materials to address the program elements applicable only to particular departments. In response to issues impacting FINRA's IPP program, independently identifies and presents enhancements for affected course materials.Ensures accurate tracking of all mandatory privacy training and certification requirements. Reports regularly on the compliance of such to senior management. Reports on completion rates and feedback from satisfaction surveys.Attends and participates as a speaker at live training events and webinars conducted by the Office with FINRA departments, responsible for communicating overview of privacy program and introducing policy updates.Responsible for management of the vendor relationship with the educational compliance software provider(s) used by the Office and vetting of new vendors over time to keep training formats fresh.AdvisoryIndependently provides verbal and written responses concerning general IPP policy matters at varying levels of complexity.Manages the Data Privacy office operating documents and works with other Data Privacy staff to identify new areas of risk and mitigation approaches to include training and communications.Independently identifies scenarios appropriate for training opportunities or aspects of the IPP policies requiring clarification.Other Responsibilities:Available as needed, to provide proofreading of the Office's formal communications.Education/Experience Requirements:Bachelor's degree and minimum of seven years of experience in a privacy or compliance department with an emphasis on corporate communications and training, or equivalent combination of education and experience.Expertise and experience in formal legal or business drafting is a plus.Experience in a project management or similar role in a corporate setting a plus.High level of clear and concise oral and written communication skills are mandatory.Ability to work under pressure, meet deadlines, and juggle multiple tasks efficiently and accurately.Excellent time management skills including the ability to set and work towards deadlines.Effective communicator with excellent interpersonal skills and the ability to communicate with staff at all levels.Ability to quickly learn and interpret policies and procedures into effective learning communications.Critical thinking with excellent research and analytical skills.Proven ability to work independently with minimal supervision.Experience handling sensitive or confidential information.Proficiency in MS Office Suite products (including Word, Outlook, Excel and PowerPoint).CIPP/US or CIPM preferred, will be sponsored if needed.Membership in a privacy industry association will be provided.Working Conditions:Standard office environment. Must use a desktop computer on a daily basis.Occasional travel may be required.Extended hours may be required.Compensation Range for Colorado locationsAnnual Salary: $84,300.00 - $151,900.00#LI-HybridTo be considered for this position, please submit an application.The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.Important InformationFINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions"including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President"by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions here.As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

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