Desktop Engineer
Company: Latitude Inc.
Location: Rockville
Posted on: February 25, 2021
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Job Description:
Growing Government Contractor has a need for a Desktop Engineer
immediately.-- Primary Responsibilities: Provide systems
engineering and architecture support to ongoing infrastructure
operations and projects to maintain highly efficient networks of
shared computing resources and data.
Manage the BigFix service. Includes patching and software release
distributions to workstations and potentially servers using IBM
BigFix; includes creating and testing packages prior to
release.
Assess vulnerability & patch information from compliance scans for
Microsoft Windows (any release) and determine application and
production impacts. Experience with Apple OS and xNIX is a
positive.
Provides remediation services to infrastructure teams based on
vulnerability & policy compliance scans.
Actively participates in project activities, strategic and tactical
Patch and Configuration Management model development, and
improvement of procedures and standards
Assists in proactively developing patch and vulnerability
management procedures and processes within the operations team and
in conjunction with business and IT partners.
Identify and assess security deficiencies and provide
recommendation regarding remediation.
Ensure patch configuration is up to date ensuring compliance.
Utilize tools to automate patch deployment, such as IBM BigFix.
Responsible for patching assets in test and production environments
while ensuring quality.
Participate in Change Advisory Board and technical review meetings
to discuss patching, vulnerability impacts and considerations.
Negotiate, plan and manage patch activities.
Deploy approved release packages and break-fix solutions in
accordance with all enterprise architecture and configuration,
change, and release management policies and procedures.
Develop and maintain small software tools and custom scripts, using
PowerShell, Visual Basic, and Wise, to automate repetitive tasks
and improve user access to self-service options.
Troubleshoot and resolve issues as required, and propose and
implement changes aimed at continuous improvement.
Play a key role in defining hardware standards, engineering and
securing the standard desktop platform, implementation of policies
and procedures to ensure consistency with customer goals, industry
best practices and regulatory requirements.
Play a key role in developing the overall design and implementation
of customer's desktop environment and software distribution
infrastructure.
Provide recommendations on potential security, speed and/or system
enhancements for the desktop environment.
Create and maintain base images for desktop and laptop computers
including the automated portion of the overall imaging process.
Draft user communication and issue email notifications to key
stakeholders and the user community regarding environment changes,
patches, and outages, both planned and unplanned.
Break down, set up, and transport IT equipment during moves within
and between government-owned or leased data centers and offices for
relocation and/or surplus activities.
Works with vendor support contacts to resolve technical issues
within the desktop environment.
Provide Tier III engineering support of the current desktop
platforms as items are escalated from Tier II for subject matter
expert consultation.
Maintains IT records and tracking for area of responsibility.
Minimum 5-7 years operational experience re-mediating/patching
systems in an Enterprise environment.
--- Bachelor's Degree in Computer Science, Information Systems, or
other related business, scientific, or technical discipline.
--- Experience using IBM BigFix and other tools for software
distribution and reporting to include creating custom fixlets in
BigFix and deploying OEM and custom fixlets and actions across the
full enterprise and administering BigFix Web UI.
--- Experience scripting solutions using PowerShell, Visual Basic,
and/or Wise.
--- Knowledge of basic Windows command line executable and switches
syntax.
-- In 150 characters or fewer, tell us what makes you unique. Try
to be creative and say something that will catch our eye!* 150 Your
full LinkedIn profile
will be shared. Learn More
Keywords: Latitude Inc., Rockville , Desktop Engineer, Engineering , Rockville, Maryland
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