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Administrative Assistant, NSSLHA (Part-Time)

Company: American Speech-Language-Hearing Association
Location: Rockville
Posted on: November 16, 2022

Job Description:

The American Speech-Language-Hearing Association requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Currently, -------fully vaccinated----- is defined as someone that has received both doses of the Pfizer/Moderna COVID-19 vaccines or one dose of the Johnson & Johnson COVID-19 vaccine 14 days or more before they begin work. Individuals with a disability or a religious reason preventing them from taking the vaccine may request an accommodation.DescriptionThe purpose of this position is to provide administrative support for the National NSSLHA team, programs, members, chapters, and communications of National NSSLHA. Priority is placed on efficient communication, organization, and coordination of work necessary to meet the objectives in the National NSSLHA strategic plan.-- -Responsibilities

  • Manage member services and respond promptly to telephone, email, and social media contacts and perform timely updates and adjustments to member accounts.
  • Maintain procedures and processes for supporting online communities, chapter affiliations, and member service.
  • Prepare social media, membership, and program data analytics reports.
  • Prepare and process requisitions and expenses through the accounting system.
  • Prepare/enhance presentations, spreadsheets, letters, certificates, and other documents.
  • Coordinate logistics for internal and external meetings.
  • Set up filing systems and maintaining records on internal network.
  • Provide a positive experience and professional service to external and internal National NSSLHA members and ASHA customers.
  • Investigate inquiries thoroughly, apply initiative and creativity in troubleshooting and resolving problems, and report service trends to supervisors and the team.
  • Maintain up-to-date understanding of policies and procedures and a wide range of organizational knowledge to promote National NSSLHA membership, programs, and activities.
  • Apply knowledge of National NSSLHA and ASHA--------s functional areas to appropriately direct inquiries within the National Office, as required.-- - QualificationsKnowledge Typically Acquired Through
  • Associate--------s or bachelor--------s degree or equivalent experience
  • 2-4 years administrative experience-- -Scope and Depth of Technical Skills/Knowledge
    • Demonstrated skill in the use of Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Teams, and SharePoint), netFORUM, SalesForce, Google Docs, WuFoo, online communities (i.e., HigherLogic), and social media managing software (i.e., SproutSocial)
    • Excellent communication skills.
    • Excellent typing, proofreading, spelling, and grammar skills.
    • Experience using social media is a plus.-- -Scope and Depth of Non-Technical Skills/Knowledge
      • Ability to independently prioritize work to meet deadlines
      • Strong interpersonal and teamwork skills
      • Strong organizational and skills
      • Strong communication skills
      • Analytical and detail oriented
      • Ability to successfully coordinate a project
      • Knowledge of general office operation procedures
      • Ability to work on multiple tasks simultaneously
      • Ability to take initiative and work both collaboratively and independently
      • Exercise maturity, judgment, tact, and diplomacy during interactions with members
      • Have a proven track record of reliability
      • Possess critical thinking skills and ability to prioritize assignmentsPandoLogic. Keywords: Administrative Assistant, Location: Rockville, MD - 20850

Keywords: American Speech-Language-Hearing Association, Rockville , Administrative Assistant, NSSLHA (Part-Time), Administration, Clerical , Rockville, Maryland

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