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Medical Receptionist/ Medical Assistant

Company: The Centers for Advance ENT Care
Location: Rockville
Posted on: September 19, 2022

Job Description:

Medical Receptionist with Clinical Duties:Busy Otolaryngology (ENT) office located in Rockville, Maryland is in need of a talented Medical Receptionist with the opportunity to transition to a clinical position. We are willing to train the right person. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates ideally should have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems or have strong computer software experience. Duties/Responsibilities:+ Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.+ Answering multi-line phone+ Schedules appointments + Registering and checking out patients+ Processing medical record requests+ Maintains reception area in a neat and orderly condition.+ Assists patients with insurance papers and billing questions.Clinical Duties+ Scheduling and acquiring insurance authorization for surgeries.+ Responsible for assisting our surgeon during sinus balloon procedures.+ Collecting all patient deductibles and/or coinsurance prior to any surgery.+ Keeping supplies ready by inventorying stock; placing orders; verifying receipts.+ Keeping exam rooms cleaned and stocked with adequate medical supplies; maintaining and sterilizing instruments.+ Keeping equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.+ Taking telephone messages and providing feedback and answers to patients, physicians, and pharmacy calls.Required Skills/Abilities: + 1-year medical front desk/receptionist experience+ Personality and demeanor to deal with the public and assist ill, older, or distraught patients+ Basic office skills such as typing, scanning, filing, and answering phones+ Good organizational skills+ Excellent communication skillsEducation and Experience:+ Graduate of a certified medical office training course preferred.+ High school graduate or equivalent required.Requirements: + A background check is required upon a job offerFull-time Employee Benefits:+ 401(k)+ Paid in full medical insurance option for the employee.+ Paid in full dental insurance option for the employee.+ Generous PTO+ Vision insurance+ Life InsurancePay Range: $17-$19 per hourThis company is an equal opportunity employer

Keywords: The Centers for Advance ENT Care, Rockville , Medical Receptionist/ Medical Assistant, Administration, Clerical , Rockville, Maryland

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