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Administrative Assistant

Company: StemExpress
Location: Rockville
Posted on: May 16, 2022

Job Description:

About UsThe Mission at StemExpress is to accelerate the cure and prevention of significant medical conditions at life-changing speed. In 2010, the company was created to expedite research and clinical trials through the implementation of our own stem cell collection centers and state-of-the-art cell manufacturing laboratories. We support medical research, gene therapies and clinical trials by collecting human bone marrow and blood cells from our donors and sending to our clients. We provide expediency from order to delivery and guarantee every sample arrives with the highest purity, viability, and quality that researchers need to ensure confidence in their results. By shortening the time it takes to collect samples or isolate primary cells, we can help reduce months, and even years off a project. That means new cures and treatments can reach patient care faster, giving months and years back to the people afflicted with serious medical conditions.In addition to our company's core cell and gene therapy initiatives, in 2020 we began partnering with hospitals and public health departments to provide end-to-end COVID-19 testing using gold-standard PCR.The RoleThe Administrative Assistant reports directly to the Collection Center Supervisor or Operations Manager. This individual will carry out the front office and administrative tasks for the Collection Center.Duties and Essential Job Functions

  • Provide exceptional customer service over the phone and in person to our donors and guests.
  • Maintain a clean and organized reception area.
  • Receive and check in deliveries.
  • Ship out products and supplies on a daily basis.
  • Schedule appointments to support Centralized Scheduling Department.
  • Register donors In the E.H.R. (electronic health record).
  • Update and review Donor charts in the electronic record systems.
  • Check In and Out Donors.
  • Process compensation payments for Donors.
  • Participate in the end of day Quality assurance and shipping process.
  • Prepare donor forms and packets.
  • Support daily Collection Center open and closing responsibilities.Minimum Qualifications:
    • High School Diploma, plus 1-2 years relevant experience
    • Strong verbal and written communication
    • Experienced in Electronic Health Records systems
    • Computer proficiency in MS Office, PowerPoint, Google Apps, Outlook
    • Excellent customer service skills
    • Strong multi-tasking ability
    • Effective problem-solving skills
    • Thrive in a fast-paced environment
    • Detail oriented
    • Front office Medical Assistant Experience PreferredCompany Benefits:At StemExpress, our team is our greatest asset; we want you to be happy and healthy so we offer a wide range of benefits. Our benefits include: Medical/Dental/Vision plans, Flexible Spending Accounts (FSA), Long Term Disability Insurance (LTD), 401(k) and Contribution matching, Equity Plan (outlined below) and paid time off (PTO). Health benefits would be effective on the 1st of the month following date of hire.Equity Plan:The Company has adopted an Equity Incentive Plan (the "Plan"). If you accept an offer and subject to your continued employment through the grant date of any award under the Plan, the Company intends to grant an award to you under the Plan. You may also be eligible for future incentive awards, as determined by the Board or its Compensation Committee in the future.The Plan is substantially similar to the types of equity incentive plans used by similar limited liability companies. The term "equity incentive" refers to an equity right based on the future appreciation in value of an LLC and awarded to an individual for their service to the LLC. The award usually consists of receiving a percentage of future appreciation of the LLC, but without having to contribute capital. In effect, your award and any other incentive awards will all be subject to the actual terms and conditions of the Plan and the applicable form of award agreement approved by the Board or its Compensation Committee. The awards will be subject at all times to your continued employment with the Company, vesting over a period of three years and with the initial vested portion exercisable no earlier than the first anniversary of your employment. Please understand that this is only a summary of the terms and the actual terms may vary.StemExpress is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: StemExpress, Rockville , Administrative Assistant, Administration, Clerical , Rockville, Maryland

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